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As a Housing Officer, you directly support Housing SA tenants by providing clients with information, referrals, advocacy and tenancy services. At any one time, you may be working with up to 500 tenants to help them sustain their tenancies.
Some of the duties include:
- Visiting tenants in their homes and using the visit as an opportunity to engage with them;
- Talking with tenants and members of the household about their general wellbeing and that of any children;
- Establishing supports and services they are connected with and ensuring their homes are safe to live in; and
- Involving tenants in discussions about their tenancy and lease options, explaining Housing SA policies, discussing their concerns and giving them information about available support services.
Some of the personal competencies a Housing Officer needs:
- Empathetic and respectful
- Effective communication
- Lateral thinker
For further information regarding the role, please refer to the Housing Officer Role Summary Flyer
There are no minimum educational requirements or prerequisites to apply for a Housing Officer position, however special conditions include:
- Successful applicant will be required to satisfactorily complete a Background Screening and National Criminal History Record Check (NCHRC) prior to being employed and every three years.
- The incumbent in the role is a Mandated Notifier of child abuse under the Children’s Protection Act 1993.
- Must hold a current Australian issued Driver’s Licence (equivalent to minimum class ‘C’ – South Australian), which must be maintained. Incumbents must be willing and able to drive all government vehicles within their licence classification during the course of their duties.
- Some out of hours work may be required upon activation of the Emergency Relief Functional Support Group.
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