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Disability SA Bulletin 111 - Changes to After Hours Emergency Support
You may be aware that Disability SA will be transitioning the After Hours Service to alternative arrangements in the near future.
To support the upcoming changes, effective from Saturday 21 July 2018, funded service providers will no longer be required to phone the After Hours Service to obtain permission for additional funding prior to the service being brokered after 5pm.
This will enable clients to quickly receive the support they need from their providers during a crisis.
Providers will be required to notify us the next working day by emailing a completed Agency Request for Approval of After Hours Emergency Support Form (DOCX 64.8 KB) to DHSDisabilitySAInfo@sa.gov.au.
Client safety is our priority and providers will be repaid for expenditure on services deemed reasonable and necessary on submission of the form.
A copy of the updated After Hours Emergency Support Guideline (PDF 142.0 KB) and Agency Request for Approval of After Hours Emergency Support Form (DOCX 64.8 KB) can be located at https://dhs.sa.gov.au/services/disability-sa/disability-sa-policies-and-guidelines.
We will keep you updated as details of the new arrangements and dates for the transition of the After Hours Service are finalised.
If you have any questions regarding the updated guidelines, please email Sherry Priest, Regional Manager Central Adelaide, Disability Community Services, Disability SA.
Contact: Sherry Priest