How can I make a complaint or provide feedback?

How can I make a complaint or provide feedback?

Online

Fill out our online feedback form

Email DHS.clientfeedbackandcomplaints@sa.gov.au

Phone us Monday to Friday 9.00 am to 5.00 pm

• General enquiries: 8413 9050
• Concessions Hotline: 1800 307 758
• Screening Unit: 1300 321 592
• Youth Justice: 1300 021 829
• Translating and Interpreter Service: 131 450
• National Relay Service TTY/voice calls: 133 677
• National Relay Service Speak and Listen: 1300 555 727

In person at any DHS office

Post

You can print and post our DHS Client Feedback form   (PDF 109.7 KB)

or DHS Aboriginal Client Feedback form (PDF 1.3 MB)

Or write a letter and send to:

DHS Client Feedback and Complaints
GPO Box 292
Adelaide SA 5001