What happens next?

Compliment

We will share your compliment with the person or area.

Complaint

We will pay attention to your complaint and try to find a solution. We will tell you what happens with your complaint.

Feedback

We will ensure the right person follows up your feedback and will contact you about any action or decision.

If you are still not satisfied

You have the right to refer matters to:

• Health and Community Services Complaints Commissioner
  • phone Monday to Friday 9.00 am to 5.00 pm on (08) 8226 8666
  • Health and Community Services Complaints Commissioner website
• Ombudsman SA
  • phone Monday to Friday 9.00 am to 5.00 pm on (08) 8226 8699
  • Ombudsman SA website