At DHS Disability Services, we offer various ways for the people we support to provide us feedback or make a complaint. We encourage and appreciate all forms of feedback as it enables us to do better. If you think we did a good job or if there's something we can improve on, please let us know.
Your feedback matters to us!
Speak to:
- someone you trust
- a staff member
- others at house meetings.
Contact management
Phone 1800 952 962
Email dhsdisabilityservices@sa.gov.au
Fill out our DHS online feedback form
Use our Anonymous Reporting System
Other people you can talk to
You can contact these other authorities directly at any time.
NDIS Quality and Safeguards Commission
Phone 1800 035 544
NDIS Quality and Safeguards Commission website
Health and Community Services Complaints Commissioner
Phone 1800 232 007
Health and Community Services Complaints Commissioner website
The Public Advocate
Phone 8342 8200
The Public Advocate website
Ombudsman SA
Phone 8226 8699
Ombudsman SA website
Adult Safeguarding Unit
Phone 1800 972 310
Adult Safeguarding Unit web page – SA Health
Community Visitor Scheme
Phone 1800 606 302
Community Visitor Scheme website
Resources
Download our complaints and feedback poster (PDF 127.7 KB).
Staff reporting
Staff must lodge internal reports, of their own or others’ experiences, using the Gov SAfety feedback and complaints reporting system.
We will investigate and follow up according to the DHS Disability Services Complaints and Feedback Procedure.