We encourage and appreciate all forms of feedback because it helps us to do better. There are several ways you can provide us with feedback or make a complaint. If you think we did a good job or if there's something we can improve on, please let us know. Your feedback matters to us!
You can speak to:
- someone you trust
- a staff member
- others at house meetings.
If you’d like to contact us directly:
- Phone 1800 952 962
- Email DHSDisabilityServices@sa.gov.au
- Fill out our DHS online feedback form
- Use our Anonymous Reporting System
Authorities you can talk to
You can contact these other authorities directly at any time.
NDIS Quality and Safeguards Commission
Phone 1800 035 544
NDIS Quality and Safeguards Commission website
Health and Community Services Complaints Commissioner
Phone 1800 232 007
Health and Community Services Complaints Commissioner website
The Public Advocate
Phone 8342 8200
The Public Advocate website
Ombudsman SA
Phone 8226 8699
Ombudsman SA website
Adult Safeguarding Unit
Phone 1800 972 310
Adult Safeguarding Unit web page – SA Health
Community Visitor Scheme
Phone 1800 606 302
Community Visitor Scheme website
Resources
Complaints and feedback poster (PDF 127.7 KB)
Zero Tolerance to Abuse and Neglect of People with Disability Strategy (PDF 504.0 KB)