Contact us: +61 8 8226 8800

Department of Human Services

Free replacement of documents for Sampson Flat fire communities


People who had important documents such as driving licences or birth certificates destroyed or lost in the Sampson Flat bushfire will be able to have them replaced free of charge.

Minister for Communities and Social Inclusion Zoe Bettison said that several Government agencies would waive administrative fees to support people as they re-establish their lives following the bushfire in early January.

"We want to make the recovery process as simple as possible and the free replacement of important documents and identification is one another way the government can support community members as they rebuild after the bushfire," Ms Bettison said.

"People can have their valid driving licences, permits, number plates and vehicle registrations replaced for free, as well as birth, death and marriage certificates.

"The government will also waive late and other fees that people incur as a result of the bushfire.

"The Commonwealth Government will also replace any Medicare or Health Care cards destroyed in the fire."

People can visit the Sampson Flat Bushfire Recovery Centre, located in the Torrens Valley Community Centre, 45 Albert Street, Gumeracha, for more information on how they can access these free services and begin to replace their documents.

People can also contact the responsible government agencies directly on the details below.

  • For licences, permits and registration replacement visit your local Service SA centre or call Service SA on 1300 764 489.
  • For birth, death and marriage certificates, visit Consumer and Business Services at 91 Grenfell Street Adelaide, or call 131 882.
  • To replace destroyed firearms licences contact the SAPOL Firearms Branch on 7322 3346.
  • To replace Medicare or Health Care cards, visit your local service centre or contact Medicare on 132 011.

For more bushfire recovery information visit or phone the Bushfire Recovery Hotline on 1800 302 787.

State Government of South Australia © Copyright DHS .

Provided by:
SA Department for Human Services
Last Updated:
05 Jul 2018
Printed on:
16 Dec 2018
The DHS website is licensed under a Creative Commons Attribution 3.0 Australia Licence. © Copyright 2016