Department of Human Services

Methodology

The membership of the Safeguarding Task Force is listed in Section 9.2 The membership comprised:

  • people with a lived experience of disability
  • family members
  • service providers and
  • State Government officials.

This allowed multiple perspectives to be tapped.

The Terms of Reference for the Task Force are given in Section 9.3 The Task Force met formally on three occasions (27 May, 10 June and 15 July 2020) prior to submitting this Report on 31 July 2020. In addition, a 4-hour think-tank was held, involving the co-chairs and the members of the Task Force with a lived experience of disability. Some Task Force members have made written submissions which are available in Section 9.4.

Importantly, the co-chairs met with a wide variety of people who wanted to talk to them about safeguarding issues. Meeting notes were taken for each meeting, the notes were checked with the person (or persons) interviewed and permission obtained to include them in the attachments to this Report. That way the Report is a repository of material that can be accessed for future policy development.

The Interim Report was delivered to the Minister on 15 June 2020 and was publicly released by her on 16 June 2020. The Interim Report was widely circulated and an Easy Read version was created and disseminated on 10 July 2020. It was made clear that feedback would be welcome and approximately 70 contributions were made in writing and the co-chairs met with 85 people.

This Report identifies 14 gaps in safeguarding (12 of which were identified at least in preliminary form in the Interim Report) and makes 7 recommendations to address those gaps. We have taken into account what people have told us through written submission and interview. We did not have public hearings or seek formal submissions — that is a task left to others, especially the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability (the Disability Royal Commission) which has signaled its intent to take up this matter at a later time.

A version of this Report will also be prepared in Easy English.

This Report looks at systemic issues that create gaps in safeguarding arising from the operation of:

  • the National Disability Insurance Agency (NDIA)
  • the NDIS Quality and Safeguards Commission (the Commission), and
  • State Government agencies.

We decided that this Report would subsume the Interim Report. That is, it can be read on its own and the material in the Interim Report is all included in this Report, but adjusted according to feedback received.

Page last updated : 03 Aug 2020

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