Department of Human Services

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Greater choice of protection for elderly at risk

Older South Australians at risk of falls will have a greater choice of subsidised personal alert devices under a revamped State Government scheme.

The Personal Alert Systems Rebate Scheme​ is set to offer more modern technology options that are increasingly reliable and easy to use.  Many older people remain active in the community and we want to encourage and increase their independence. Technology has rapidly advanced in recent years and now the Personal Alert Systems Rebate Scheme is evolving to include more of the features that users want.

Current scheme

The current means-tested scheme provides a rebate of up to $380 for personal alert devices and $200 per year for monitoring services.

It is available to eligible South Australians:

  • aged over 75 years, or 65 years old for Aboriginal or Torres Strait Islander people
  • who are at risk of falls, and
  • have a major medical or chronic condition that requires an immediate and urgent response in an emergency.

Suppliers invited to response to a Request for Tender

The Department of Human Services has invited suppliers to respond to a Request for Tender to offer a broad range of affordably priced personal alert devices and functionality.

This includes devices with:

  • falls detection
  • 4G GPS systems which may be monitored by friends and family or a monitoring centre
  • base unit and pendant models, and
  • smart technology, such as smart watches.

The tender has been informed by feedback from customers and their families, current suppliers and peak bodies such as COTA SA.

Deadline for tenders

The tender process is open until 26 October 2020 at 3.00 pm.

The new scheme offerings are expected to be available from January 2021.

Visit SA Tenders and Contracts

More information about the Personal Alert Systems Rebate Scheme​.

Page last updated : 16 Jan 2022

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