Department of Human Services

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CCTV trial expands to further safeguard people with disability

Further safeguarding for people living with disability is the goal of a CCTV (closed circuit television) pilot expansion in state-run disability homes following a successful South Australian-first three-month trial by the Department of Human Services.

An additional $120,000 will be invested to trial cameras in at least five additional homes.

No significant incidents were captured during the initial three-month trial involving two southern suburbs supported accommodation homes — home to 10 clients.

The expanded trial will enable more data to be collected and this may include video capture of critical incidents.

The expanded CCTV pilot is one of many safeguarding measures implemented in recent years to avoid abuse or neglect against vulnerable South Australians.

CCTV cameras act as a potential deterrent while adding another layer of safety and security for people living with disability, as well as for staff.

DHS disability services supports approximately 500 people with a range of complex, high-risk needs supported by 1,543 front-line staff.

Additional specific safeguarding measures introduced include:

  • Established the Zero Tolerance to Abuse and Neglect policy.
  • Increased education and training for staff on how to recognise and report suspected abuse or neglect.
  • Restructured the service to increase supervision in group homes to better manage and mentor frontline support workers.
  • Undertaken robust internal and external auditing.
  • Recruited a team of quality and safeguarding officers to monitor and improve practice.
  • Implemented announced and unannounced internal audit site visits of homes.
  • Improved reporting through a new, anonymous complaints option for staff, clients and families.
  • Begun pilot of CCTV in disability homes.
  • Established a customer group to self-advocate for a greater voice in their support and access to community.
Page last updated : 31 Aug 2021

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