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New deal cuts electricity costs for South Australians

South Australians seeking much-needed energy bill reprieve stand to benefit from a new deal negotiated by the State Government – and save an average of $384 per year off their bills.(i)

From 1 January 2021, SA Energy Concessions Energy Discount Offer (SACEDO) customers now get 21 per cent off the electricity reference price, up from 20 per cent previously. More than 64,000 low-and-fixed income South Australian households are currently accessing the offer – and the Government is urging more than 145,000 households eligible for the offer to consider making the switch.

An average household’s yearly electricity cost would be approximately $1,448, when using 4,000kWh per year in the SA Power Network with flat tariffs.

In addition to the new SACEDO offer, eligible South Australians are also eligible for the State Government’s annual energy concession of up to $231.41 during 2020–21, meaning total bill savings for households could be up to $615.41.

This year has been tough on South Australians, which is why it’s welcome news we can continue to build on electricity savings which are flowing on to households. In addition to the discount on bills, this special offer boasts a range of other benefits, such as:

  • no late payment fees
  • no exit fees
  • flexible payment options

— small features that make a big difference.

The SA Concessions Energy Discount Offer was introduced in 2018, with 18 per cent off Origin’s base usage and supply charges. It was then re-negotiated in April 2019 to 20 per cent.

Eligibility criteria for the SACEDO 21 per cent discount offer

  • Customers must be receiving the State Government’s energy concession.
  • Eligible customers for the SA Energy Concession Discount Offer including those who hold particular concession cards, or receive Centrelink payments such as JobSeeker Payment, Austudy and ABSTUDY, and the parenting payment.
  • New customers should phone Origin Energy on 1300 791 465 to discuss.

Cost of Living Concession

In addition to the SACEDO and the State Government’s annual energy concession payment, the Government also offers eligible households the annual Cost of Living Concession to help with expenses like energy, gas, water and medical bills.

Concessions information from


i Estimated saving based on customer using 4,000 kWh per year in SAPN switching from a standing offer with another retailer

Page last updated : 12 Aug 2021

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