Department of Human Services

General virus information

Q: Who is an essential worker?

A: If you have a job and can work, you are classed as an essential worker.

There are specific occupations are not allowed to work under the restrictions (PDF 1.3MB) – for example, massage therapists. However, if employees don’t fall in one of these categories, they are permitted to work.

If required to cross a state border for work, employees will be required to provide the reason why.

Q: When do we expect to see disease peak?

A: This is a difficult question as it depends on many factors. The Commonwealth Government has commissioned theoretical modelling to analyse how COVID-19 could impact the Australian community. The theoretical modelling can be found on the Department of Health website.

Further modelling will be done using specific Australian data.

Q: Are people who have undergone 14 days of self-isolation interstate after returning from overseas still required to self-isolate for another 14 days when they return to South Australia?

A: Yes. A person entering South Australia having spent 14 days in quarantine in another state will need to complete another 14 days quarantine in South Australia.

When the Prime Minister makes recommendations to the states about restriction guidelines relating to COVID-19, each state must then consider how those recommendations will be applied. They are not enforceable in South Australia until the State Coordinator, Commissioner Grant Stevens, enacts a Direction.

The South Australian Directions apply to everyone living in, and entering, South Australia.

The South Australian cross-border travel direction says: “Each state and territory is implementing similar directions and any South Australian coming into another state or territory from overseas will be required to remain in quarantine in that state or territory before returning to South Australia. Upon returning to South Australia, following a period of quarantine in another state or territory, a further 14 days of self-quarantine will apply in South Australia.”

Q: Will the eligibility guidelines for telehealth be relaxed?

A: The Commonwealth Government is supporting the expansion of telehealth services during this period.

Expansion of telehealth services information

Q: What is the best way to clean surfaces?

A: SA Health and the Commonwealth Department of Health have developed fact sheets explaining the most effective cleaning procedures during the COVID-19 pandemic. This advice recommends cleaning and then disinfection.

SA Health Fact Sheet - Cleaning and disinfection in the workplace (PDF 305KB)

Environmental cleaning and disinfection principles for COVID-19 (PDF 670 KB)

Q: Should recruitment of new staff include additional checks for COVID-19 case contact or exposure?

A: Teleconference calls should be used if interviews for recruitment are needed. Any new employees should be assessed as to whether they meet any of the epidemiological criteria according to the CDMA National Guidelines for Public Health Units.

Q: Can I catch COVID-19 from mosquitos?

A: There is no evidence to suggest COVID-19 is transmitted through mosquito bites.

Q: I am interested in community volunteer gatherings such as meetings, community functions, and drama classes for young people.

A: There are now strict restrictions on non-essential gatherings. See the Commonwealth Department of Health website for latest information.

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Page last updated : 02 May 2020

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