Department of Human Services

Friday 14 August 2020

Dear sector colleagues,

From today, new restrictions specifically for residential aged care facilities have come into effect in South Australia. Listed in the Residential Aged Care Facilities Direction released yesterday, changes include the compulsory use of PPE when within 1.5 metres of a resident and ensuring staff only work at a single location.

These restrictions are for residential aged care facilities only, and do not apply to other provisions of care, such as for people with disability in Supported Independent Living. It should also be noted that these restrictions do not preclude personal care workers from having additional employment in settings outside of a residential aged care facility. 

If you tuned in to our online forum last week, Chief Public Heath Officer Nicola Spurrier touched on similar topics, such as the importance of considering the use of PPE when working in close proximity to a client. 

I appreciate that this new direction raises some questions around service delivery in different settings, so if you have any specific questions you'd like to see answered, please send them to

We will continue to keep you updated with any further announcements and how they might impact service provision. An example of this is Wednesday's announcement of a change to border restrictions, which could effect some of your staff. Further detail about these changes can be found below. 

It was pleasing this week to learn that all close contacts of the Thebarton cluster have returned negative COVID-19 tests. My thanks go to those services supporting the young people in the medi-hotel, their families on the outside and the broader community.

Again, thank you for your continued work to reduce the impacts of COVID-19 in our community and we’ll continue to work with you as the situation progresses. If you would like to discuss any concerns, please contact DHS's COVID Response Team via

More information on COVID-19 in South Australia

Best regards,

Lois Boswell
Acting Chief Executive

Read the NGO Newsletter online - 14 August 2020

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