Department of Human Services

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Contractual arrangements

Do now

  • Review funding agreements / arrangements to determine if flexibility exists (for example, NDIS Plans, contractual arrangements with DHS etc.). Contact your contract manager to discuss terms.

Do next

  • Consider that some contractual agreements may require amendments and / or authorisations outside of usual contractual terms and begin to put in place measures to accommodate these.
  • For disability service providers:
    • Understand how and where there may be flexibility in NDIS plans to allow for altered services and service delivery.
    • Understand any directives or advice from the National Disability Insurance Agency (NDIA) regarding plan reviews or renewals.
    • Understand your obligations under your terms of registration and the Code of Conduct, including to provide continuity of services.
    • Understand your obligation to inform the Quality and Safeguards Commission in relation to changes in your capacity to provide services as well as reportable incidents.
  • Consider any changes to subcontractor or supplier arrangements that need to be negotiated and communicated.

Do as needed

  • Monitor ongoing compliance with confirmed requirements.
Page last updated : 25 Feb 2022

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