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Department of Human Services

NGO COVID-19 Support
| DHS | NGO COVID-19 Support | Business Planning Toolkit | Governance and compliance | Monitoring and reporting

Monitoring and reporting

Do now

  • Consider establishment of a system to collect Coronavirus (COVID-19)-related data, e.g. case register, and ensure clinicians are aware of data input processes.
  • Document implementation of Coronavirus (COVID-19) response plan to facilitate communication and review processes.

Do next

  • Plan strategies and methods to monitor response and adjust as required, e.g. screening and triage processes, infection control measures, physical layout of clinics/client flow, resource use and stockpiles, clinical management, communication strategies.
  • Plan strategies and methods to capture staff, client and family concerns, feedback.

Do as needed

  • Develop a process by which to assess the impact of a Coronavirus (COVID-19) response on the service so that any lessons learned can inform future planning.
Page last updated : 02 May 2020

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