Training and support

Do now

• Designate a person to coordinate and maintain records of Coronavirus (COVID-19)-related education and training activities.
• Provide education and training to all staff on Coronavirus (COVID-19)-related topics such as:
  • Signs and symptoms of Coronavirus (COVID-19) illnesses
  • Hand hygiene
  • Standard precautions, transmission-based precautions (contact, droplet, airborne)
  • Appropriate use of PPE
  • Biohazard waste management
  • Decontamination and cleaning of clinical areas and equipment
  • Quarantine and isolation protocols
  • Notifiable disease reporting

Do next

• Ensure that all staff are aware of the health service’s Coronavirus (COVID-19) response plan, and perform testing of the plan e.g. through a staff training day using Coronavirus (COVID-19)-related scenarios.
• Review existing arrangements between supervisors and staff to monitor concerns, expectations and continue relationships. This may also extend to team meetings and revising agenda items.
• Identify opportunities to provide mental health support to staff and clients.

Do as needed

N/A