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Information for families and friends of the people we support 1 September 2021

Information for families and friends of the people we support

Update as at 1 September 2021

Accommodation Services Client Fees Proposed Structure for consultation

Accommodation Services has undertaken a review of Client Fees in 2021 and we are now consulted on a Proposed Structure about Client Fees.

Client Fees are how people supported by Accommodation Services pay for their everyday living expenses. It is usually paid through their Disability Support Pension (DSP).

There are currently 11 different fees, plus individually negotiated arrangements, which means people pay different amounts for the same everyday living expenses. A proposal has been developed from the review process to provide clarity and equity for people supported by Accommodation Services.

Here is the Client Fees Proposed Structure (PDF 371.5 KB)

If you have any difficulties downloading the PDF file, please contact us using the details below.

Deadline for consultation

The consultation process is open until 5.00 pm on Friday 17 September 2021. We have increased the consultation period by one week, providing more time for you to have your say.

Family Forums in August provided an opportunity for family members and guardians to ask questions about the proposed structure.

Family Forum webinar recording from Tuesday 24 August 2021

How to contact us

If you have any queries about your family member or friend, you can:

If you know another family member or friend who would like to receive this e-newsletter, please encourage them to sign up via th DHS website or phone 1800 952 962.

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Page last updated : 01 Sep 2021

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