Contact us: 131 299

Department for Communities and Social Inclusion


Strategic documents

Annual reports

Evaluation of the New Service Delivery Model

The complete report contains 13 findings related to customers and the organisation. It also includes:

  • the full evaluation framework and methodology
  • an outline of the key limitations
  • eight de-identified customer stories that were extracted from interviews with 44 customers
  • detailed data analysis.

The summary version contains the top ten key findings of the final evaluation report.

For an alternative version of a document on this page contact Housing SA.

People and Places

The People and Places newsletter is a way for Housing SA, homelessness agencies and stakeholders to share information, knowledge and news. It contains the latest information about:

  • policy developments
  • legislation and regulations
  • current projects
  • events.

Subscribe here to receive newsletter editions to your email.


If you have a contribution for the newsletter contact the People and Places inbox. Articles should be no longer than 400 words and contain information about:

  • practice and service innovation
  • collaborative practice approaches
  • upcoming training and/or conferences
  • useful websites and sources of information across the sector
  • case studies that inform social housing and homelessness sector knowledge and practice
  • current research articles on social housing and homelessness sector emergent issues and trends

State Government of South Australia © Copyright DHS .

Provided by:
Department for Communities and Social Inclusion
Last Updated:
28 Oct 2016
Printed on:
21 May 2018
The DHS website is licensed under a Creative Commons Attribution 3.0 Australia Licence. © Copyright 2016