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Department of Human Services

Assessing and selecting nominations

This program aims to help people maintain a tenancy. No one should exit the program into homelessness.

All agencies are expected to work together to achieve this.

Housing SA and Community Housing Providers (CHPs) provide and manage the properties and tenancies under this program.

Specialist Homelessness Services (SHS) provide ongoing support and case management to the client throughout their tenancy.

The housing provider managing a property is responsible for:

  • advertising the property for nominations
  • organising a nomination assessment panel
  • allocating and managing both the property and tenancy
  • actively collaborating with the client’s support workers to achieve the aims of the program
  • helping the client maintain their tenancy.

Advertising a vacant property

When a property under the program becomes vacant, you:

  • organise a nomination assessment panel
  • complete and email a vacancy advertisement (DOCX 132.7 KB) to Homelessness
  • answer any questions that agencies may have about the property and a client’s suitability for the property
  • collate all the nominations for the property and give them to the panel.

Assessing nominations

The panel assesses nominations received to determine who will be offered the property.

The panel consists of representatives from the following:

  • Housing SA regional office
  • Specialist Homelessness Service (SHS)
  • Community Housing Provider (CHP), if they are the managing the property.

Nominations are scored using the assessment matrix (XLS 108.5 KB), considering a client’s:

  • eligibility for the program
  • vulnerability - eg level and complexity of support they require
  • health or social issues that significantly impact their ability to secure or maintain other forms of accommodation.

The client with the highest score will be offered the property, except if either:

  • the risks associated with housing the client in the property outweigh the benefits, and these risks can’t be managed through case management or ongoing support
  • other support pathways are available to the client.

The person managing the property:

  • completes the vacancy panel report (DOCX 86.5 KB) and returns it to Homelessness
  • contacts the agencies that nominated clients to tell them of the outcome
  • tells the successful client's agency if any paperwork or other documentation is required - eg proof of income and identity
  • organises a pre allocations conference
  • houses the successful client within two weeks from the date of the panel’s decision.

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Provided by:
SA Department for Human Services
Last Updated:
05 Jul 2018
Printed on:
22 May 2019
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