Contact us: 131 299

Department for Communities and Social Inclusion

Mandatory notifications policy

This policy applies to Housing SA, and sets out:

  • who’s a mandated notifier
  • what their responsibilities are
  • when a mandated notifier makes a report to the Department for Child Protection (DCP).

A mandated notifier’s legally obliged to notify DCP if they suspect on reasonable grounds, in the course of their work or when carrying out official duties, that a child has or is being abused or neglected. Abuse and neglect’s defined in the Children’s Protection Act 1993.

Housing SA staff are mandated notifiers if they either:

  • provide or deliver services directly to families with children
  • hold management positions that include responsibility for, or direct supervision of, the delivery of services to families with children.

Housing SA mandated notifiers:

  • attend Child Safe Environments training
  • consider risks to children when interacting with customers, and are alert to signs of risk or vulnerability - eg domestic abuse, poor property condition
  • notify their line manager if they suspect child abuse or neglect
  • report suspected child abuse or neglect
  • consider ways to respond to the needs of children and their families where abuse or neglect’s suspected
  • work with DCP and other agencies to address housing and child protection issues.

Related laws, policies and documents

Controlling documents

This policy is based on and complies with:

Related policies and other documents

  • Mandated notification procedures v6
  • Information Privacy Principles
  • Privacy and information sharing policy
  • Protection of Children and Young People Memorandum of Understanding

Date this policy applies from

13 March 2018

Version number

6

The online version of the policy is the approved and current version. There is no guarantee that any printed copies are current.

State Government of South Australia © Copyright DHS .


Provided by:
SA Department for Human Services
URL:
https://dhs.sa.gov.au/services/sa-housing-authority/housing-policies/managing-sensitive-information-and-situations/mandatory-notifications-policy
Last Updated:
05 Jul 2018
Printed on:
17 Aug 2018
The DHS website is licensed under a Creative Commons Attribution 3.0 Australia Licence. © Copyright 2016