| DHS | Contact us | Feedback and Complaints

Feedback and Complaints

We want to know about what we are doing well and what we need to improve. Your feedback can help us to provide a better service.

How can I make a complaint or provide feedback?

Or write a letter and send to:

DHS Client Feedback and Complaints
GPO Box 292
Adelaide SA 5001

DHS Client Feedback and Complaints Form in English (PDF 742.0 KB)
DHS Client Feedback and Complaints Form in Dari (PDF 276.5 KB)
DHS Client Feedback and Complaints Form in Nepali (PDF 216.6 KB)
DHS Client Feedback and Complaints Form in Khmer (PDF 188.8 KB)
DHS Client Feedback and Complaints Form in Persian (PDF 265.2 KB)
DHS Client Feedback and Complaints Form in Vietnamese (PDF 260.8 KB)
DHS Client Feedback and Complaints Form in Arabic (PDF 219.1 KB)
Aboriginal-Client-Feedback-form-2018 (PDF 1.3 MB)

We will share your compliment with the person or area.

We will pay attention to your complaint and try to find a solution. We will tell you what happens with your complaint.

We will ensure the right person follows up your feedback and will contact you about any action or decision.

You have the right to refer matters to:

Health and Community Services Complaints Commissioner
- phone Monday to Friday 9.00 am to 5.00 pm on (08) 8226 8666
- Health and Community Services Complaints Commissioner website
Ombudsman SA
- phone Monday to Friday 9.00 am to 5.00 pm on (08) 8226 8699
- Ombudsman SA website