Increased calls and processing delays
We are experiencing significantly higher-than-normal call volumes and application enquiries.
This means:
- phone wait times are longer than usual.
- enquiry response times are longer than usual.
- application processing is taking longer than expected.
We understand your application is important and we appreciate your patience while we respond to enquiries as quickly as we can.
Before contacting us
Please check the self-help information on SA.GOV.AU. Many common problems can be fixed without needing to call or email.
Screening checks are used to assess the risk of a person working with vulnerable people. By law, you must have a screening check to work in certain jobs or industries.
The Screening Unit manages:
- Working with Children checks
- NDIS Worker checks
- Aged Care Sector Employment checks
on behalf of the South Australian Government.
Screening checks at SA.GOV.AU
Learn more and apply for screening checks through the Government of South Australia website.
Visit Screening Checks at SA.GOV.AU