Contacting a resident

Phone calls

Kurlana Tapa residents are encouraged to make phone calls to family and friends while they are at the Centre.

Phone calls to professional and support people such as legal practitioners and case managers are also encouraged. All phone contacts must be approved and phone calls are generally made between 4.00 pm and 9.00 pm. Phone calls cannot be received by a resident except under special circumstances.

Personal phone calls are monitored by an authorised officer for safety and security reasons. Phone calls to professional and support people such as legal practitioners, the Guardian for Children and Young People and the SA Ombudsman are not monitored.

Mail

Residents can send and receive mail while they are at Kurlana Tapa. Letters and parcels sent to or by a resident are opened and examined or screened by an authorised officer except items from legal practitioners, and people who handle complaints such as the Guardian for Children and Young People and the SA Ombudsman.

Contact

If you have any queries regarding contacting or visiting a young person in AYTC phone 8169 1455 or 8169 1444.

Page last updated 12 September 2023