The Department of Human Services looks after the South Australian Carers Recognition Act 2005.
The Act recognises the important work unpaid carers do in our community. It sets rules for government agencies and contracted organisations that provide services to carers and the people they care for. These rules help make sure carers are respected, listened to and supported.
The Act also includes principles that guide:
- how people provide services to carers and the people they care for
- human resource policies.
These principles are in a section called the Carers Charter.
Changes from 1 July 2026
The Carers Recognition (Miscellaneous) Amendment Act 2025 brought in several changes from 1 July 2026. These include:
- widening the definition of ‘carer’
- strengthening the rules and reporting requirements under the Act, including making them apply to all public sector agencies
- updating the Carers Charter
- making sure the Act is reviewed every 5 years.
Resources for agencies
We have developed resources to help public sector agencies and contracted organisations understand and comply with their obligations under the amended Act:
- a fact sheet on the amended Act and Carers Charter (PDF 174.1 KB)
- guidelines to support compliance (PDF 481.1 KB)
- reporting guidance (PDF 137.3 KB).
Contact us
If you have any questions about these resources or South Australia’s carers recognition legislation, email DHSCarersPolicy@sa.gov.au
SA Carers Charter
SA Carers Charter is part of the Act and describes how carers should be valued, respected and supported in their caring role.
The 12 principles
- A carer should be respected and recognised as—
- an individual with their own needs; and
- a carer; and
- someone with knowledge of the person receiving care; and
- a partner in care with other service providers.
- A carer should be recognised and valued for—
- their vital role in South Australian society, delivering significant social benefits to individuals, their families and the broader community; and
- their significant economic contribution which supports the effective operation of the health, aged care and child protection systems; and
- their significant personal sacrifices, forgoing careers, social lives, education and financial security to care for others, which can impact their mental and physical wellbeing; and
- the skills they gain through caring which are valuable and transferable to the workforce.
- A carer should be supported during changes to the care relationship.
- A carer should have their social spiritual, cultural and economic wellbeing and health recognised in matters relating to the care relationship.
- A carer should be provided with support that is timely, responsive, appropriate, respectful, culturally safe and accessible.
- Aboriginal or Torres Strait Islander carers should be supported in ways that recognise and respect their right to self-determination and their unique cultural identity and kinship relationships.
- The gendered impact of caring roles should be recognised and considered in relevant decision making, including impacts that lower rates for self-identification of carers, as well as carers' participation in employment and education.
- The specific needs of young carers (aged 25 and under) should be recognised, supported and acted on so that they have the support and opportunities needed to reach their full potential.
- The unique and complex roles of informal carers, which may include grandparents, siblings, family friends, Aboriginal collective kinship care and other family and kinship relationships, should be recognised and supported irrespective of any ambiguities around guardianship and legal status.
- Carers who continue to provide practical, emotional, personal support for the person they care for, even when they have transitioned into supported residential services, should be recognised for the significant and ongoing advocacy role for the person they care for.
- Carers reflect the diversity of our communities, and all carers should be provided with appropriate and safe support services that consider their specific and unique needs, including—
- carers from LGBTIQA+ communities; and
- culturally and linguistically diverse carers; and
- older carers (aged 65 and above); and
- defence family and veterans' carers; and
- carers with disability; and
- carers who live in regional and remote locations.
- The intersectionality of carers must be acknowledged to address the additional barriers, challenges and discrimination carers with overlapping identities face, including—
- ethnicity; and
- culture; and
- religion; and
- age; and
- sexual orientation; and
- gender identity; and
- disability; and
- neurodivergence; and
- socioeconomic status; and
- geographical location.
Source: Carers Recognition Act 2005
Related information
SA.gov.au - detailed information on carers' rights and legislation affecting carers