Contact the Adult Safeguarding Unit if you are concerned about the abuse or mistreatment of yourself or another person over the age of 18, living in South Australia.
Report suspected abuse
If you suspect an adult is experiencing abuse or neglect, you can choose to contact the Adult Safeguarding Unit in the way that works best for you:
Online: Complete the Adult Safeguarding Unit - Online contact form
Phone: 1800 372 310 Monday to Friday, 9:00 am to 4:00 pm (except public holidays)
Email: adultsafeguardingunit@sa.gov.au
Emergency: If life is in danger, phone 000 (triple zero) or contact emergency services.
The Translating and Interpreting Service (TIS) can help you talk to us. Phone 131 450.
If someone is in immediate danger, phone 000 (triple zero) or contact emergency services.
Report concerns about a service provider
The Adult Safeguarding Unit does not investigate or take action against service providers. If you have concerns about an adult being mistreated by a service provider, please:
- Report your concerns to the service provider directly.
- Contact the relevant regulatory body:
- Aged Care Quality and Safety Commission for residential aged care and home care services.
- NDIS Quality and Safeguards Commission for NDIS supports or services.
- Health and Community Services Complaints Commissioner for health or community services in South Australia.
What happens when you raise a concern about yourself or someone else?
The Adult Safeguarding Unit (ASU) will assess the situation and decide the best action to take, which could include:
- Referring you to a more suitable service.
- Gathering more information to understand the concern better.
- Creating a safeguarding plan that meets your needs and wishes, or those of the person experiencing abuse.
Adult safeguarding help and support services
Find contact details for a range of support services, including mental health, police assistance, and adult safeguarding.
Supporting someone you think is being abused
Find strategies and tips on how to have a supportive conversation with someone you think is being abused.
Contacts for adult safeguarding assistance
Find support services in South Australia, including mental health, police assistance, adult safeguarding, legal and community help.
Care and respect in different cultures
Cultural values and beliefs affect how we see and handle abuse. By understanding these differences, we can help and support people from our diverse communities.