Water retailers

This information is for water retailers who hold a water retail licence pursuant to the Water Industry Act 2012 Section 37.

The Minister for Human Services, funds, operates and administers water and sewerage rate concessions on behalf of the Minister for Environment and Water.

Contact Details

Manager, Concessions Programs
Email concessions@sa.gov.au
Phone 1800 307 758

Related information

Downloads

South Australian Government Water and Sewerage Concession Scheme (PDF 220.3 KB)

Hardship Policy for Residential Customers of Major Water Industry Retailers - February 2013 (PDF 215.8 KB)

Hardship policy for residential customers of minor and intermediate water industry retailers – September 2013 (PDF 222.0 KB)

Are you eligible for a concession? Brochure (PDF 327.1 KB)

Other websites

Essential Services Commission of South Australia