Choice of assessor
External Assessors
Our team of ASES Quality External Assessors are experienced in both auditing and the Community Services Sector. Each ASES external assessor has met appropriate screening requirements and abides to a code of conduct.
Contact one of the ASES Quality External Assessors below to book an external assessment.
External Assessors contact details
Alison Sinclair Consulting (ASC)
(All States, Territories and New Zealand)
Alison Sinclair - Director
Phone 0402 884320
Arcadia Quality Systems
(All States, Territories and New Zealand)
Trish Hodgson - Principal Consultant
Mobile 0433 332 799
Email hodgson@adam.com.au
BDO Industrial & Organisational Psychology
(All States, Territories and New Zealand)
Scott Way – Director
Phone 7324 6000
Email: Scott.way@bdo.com.au
Cajebi Consulting
(All States, Territories and New Zealand)
Wayne Turner - Principal Consultant,
Kay Willmore (subcontractor), Linda Symonds (subcontractor)
Mobile 0409 672 361
Email: wayneturner@cajebiconsulting.com.au
kaywillmore@cajebiconsulting.com.au
ECAAS
(All States, Territories and New Zealand)
Rhiannon Newbery
Phone +61 8 7200 5241 (Australia)
Phone +64 9 887 0370 (New Zealand)
Mobile + 61 498 800 073 (Australia and New Zealand)
Email rhiannonn@ecaas.com.au
Global Mark Pty Ltd
(All States, Territories and New Zealand)
Alexandra McQualter - Operations Manager
Phone 9886 0222
The Highwire Group
(All States, Territories and New Zealand)
Maree Davidson - Director
Phone 0417 761 368
Email: maree@highwiregroup.com.au
Quality Innovation Performance (QIP)
(All States, Territories and New Zealand)
Emily Tutton - National Manager
Phone 1300 888 329
Email: communityinfo@qip.com.au
Maria Maratos - Manager, National Development Team
Mobile 0403 252 198
Email mmaratos@agpal.com.au
Standards Wise
(All States, Territories and New Zealand)
David Stevens – Managing Director
Mobile 0400 287 970
Phone 02 9089 8881
Code of Ethics
ASES External Assessors and the ASES Team follow a strict code of ethics.
We respect a service user’s right to be or not to be involved and their right to confidentiality and privacy regarding their decisions.
We promote complaint mechanisms to service providers and participating service users.
We consider service users’ needs by:
- Ensuring that people with disability and their support persons receive timely, detailed information about the External Assessment process
- Promoting their participation and authority in roles where their input and feedback is valued and used in a positive and constructive manner
- Encouraging genuine participation - External Assessment methods rely on this.
- Selection procedures appropriately address the different requirements of each organisation
- All service users have the right and opportunity to be involved and consulted
- Service users have the right not to be involved
- Service users’ confidentiality and privacy are to be respected, and
- Service users have the right to advocacy and support.
During the External Assessment:
Confidentiality
The ASES Team has policies, procedures and practices that safeguard the confidentiality of information obtained during External Assessment.
The ASES Team is not permitted to release information obtained through the assessment processes unless written permission has been granted by the organisation to the Program Manager, ASES Team, or as required by law.
Privacy
The information gathered via documentation and the review of your policies and procedures will be used to prepare for the onsite assessment and will be treated in accordance with the principles contained in the Privacy Act 1988 (Commonwealth).
Costs of external assessments
Costs of assessments