Results-Based Accountability™ (RBA) is a simple way of measuring the positive impact we have on communities.
RBA is a framework focused on improving quality that poses three key questions:
- how much did we do?
- how well did we do it?
- is anybody better off?
The Department of Human Services (DHS) partners with community organisations to integrate RBA into programs and funding.
Results-Based Accountability strengthens community organisations by:
- assisting them to gather evidence
- creating measurable improvements for clients and communities
- enabling them to highlight their achievements and results.
RBA promotes collaboration with local communities to bring about lasting change on complex social issues. It relies on evidence and clear data to guide decisions, benefiting the people of South Australia.
Guides and Resources
- Mark Friedman's book, Trying Hard is Not Good Enough, is an introduction to RBA and measurable improvements for communities.
- This video workshop by Mark Friedman (YouTube 4.16 mins) introduces the RBA framework and shows how it can be used to improve programs and make a difference to communities.
- RBA Implementation Guide: a how-to guide for workers implementing RBA.
- RBA Guide (PDF 180 KB): based on concepts developed by Mark Friedman and developed by the Results Leadership Group
RBA in the Community
- Clear Impact: Reach Your Peak: This is an American site devoted to RBA. The Results Leadership Group consists of consultants, educators, coaches, and facilitators.