Contacts for adult safeguarding assistance

If someone is in immediate danger or requires urgent medical care phone 000 (triple zero).

SA Mental Health Triage

Phone 13 14 65 for urgent mental health assistance 24 hours a day 7 days a week.

Non-urgent Police assistance

Phone 131444 for non-urgent police assistance.

Adult safeguarding and elder abuse

Adult Safeguarding Unit (SA)

The Adult Safeguarding Unit can provide advice, support, and you can report concerns about abuse or mistreatment of adults.

Phone 1800 372 310, weekdays 9am to 4pm.

Email adultsafeguardingunit@sa.gov.au

Aged Care Quality and Safety Commission

Report concerns about abuse or neglect of an older person by an aged care support worker or provider.

Phone 1800 951 822

Website www.agedcarequality.gov.au

Aged Rights Advocacy Service (ARAS)

ARAS is a free, confidential advocacy service that supports older South Australians, especially those in care or at risk of abuse. It assists with issues related to aged care, home support, and elder abuse.

Phone 1800 700 600

Uniting Communities Law Centre: Elder Abuse Unit

Free support for people aged 65+ experiencing elder abuse. Offers information, legal advice, and help to plan next steps.

Phone (08) 8202 5960

Domestic, family and sexual violence support

Domestic Violence Crisis Line

Crisis support for people experiencing domestic violence (for intimate partner or Aboriginal family violence).

Phone 1800 800 098

National Domestic Family and Sexual Violence Counselling Service (1800 RESPECT)

24 hour a day, 7 days a week counselling for domestic, family, and sexual violence.

Phone 1800 737 732

Women Safety Services SA (WSSSA)

Support for women and children experiencing domestic violence.

Phone (08) 8152 9200
Email contact@womenssafetyservices.com.au

Safe at Home (delivered by Women Safety Services SA)

Home safety modifications for people experiencing domestic violence.

Phone (08) 8152 9200
Email contact@womenssafetyservices.com.au 

Yarrow Place Rape and Sexual Assault Service

Free, confidential support for people 16 years and older, who have experienced sexual assault. Includes 24-hour crisis response.

Phone 1800 817 421

Victims of Crime SA

Home safety modification for victims of crime relating to intimate partner or family violence.

Phone (08) 7322 7007
Email victimsofcrime@sa.gov.au

Mental health and crisis counselling

Lifeline Australia

24 hour a day, 7 days a week crisis support service.

Phone 13 11 14

Beyond Blue

Mental health support.

Phone 1300 22 4636

Headspace

Support for young people.

Phone 1800 650 890

13YARN

24 hour a day, 7 days a week support for Aboriginal and Torres Strait Islander people.

Phone 13 92 76

Carer support

Carer Gateway

Free nationwide support for carers. Offers counselling, coaching, respite care, peer support, and help with NDIS and aged care. Services available online, by phone, or locally.

Phone 1800 422 737

Carers SA

Free support for unpaid carers looking after someone with disability, illness, mental health challenges, or age-related needs. Services include counselling, coaching, respite care, and peer support.

Phone (08) 8291 5600

Disability support and advocacy

Disability Advocacy and Complaints Service of SA (DACSSA)

Phone (08) 7122 6030

Uniting Communities Disability Advocacy Service

Phone (08) 8202 5960 or 1300 886 220

Local Area Coordinators (LACs)

Help to access the National Disability Insurance Scheme (NDIS).

Feros Care

Phone 1300 090 256 (6am to 6pm, AEST, Monday to Friday)

Baptcare

Phone 1800 960 595

Mission Australia

Phone 1800 931 543

NDIS Quality and Safeguards Commission

Report concerns about abuse or neglect of a person with disability by a NDIS support worker or provider.

Phone 1800 035 544
Email ndiscommission.gov.au

Health and community services

Health and Community Services Complaints Commissioner

Report concerns and complaints about health and community services in South Australia.

Phone (08) 7117 9313 or 1800 232 007
Email info@hcscc.sa.gov.au

Metro Community Geriatric Services

Provides community-based support for older people with complex medical, functional and psychosocial needs.

Central Adelaide - Multidisciplinary Community Geriatrics Service (MCGS)

Phone (08) 7133 9993
Email health.calhnicgeriatricservices@sa.gov.au

Southern Adelaide - GEM@Home

Phone (08) 87425 0346
email health.salhngemathome@sa.gov.au

Northern Adelaide - Northern GEM

Phone (08) 7321 4014
Email nalhncommunitygem@sa.gov.au

Legal and guardianship services

Legal Services Commission (SA)

For legal support and information for issues involving abuse, intervention orders, asset protection from others (including family) and matters related to wills and powers of attorney.

Phone 1300 366 424

Office of the Public Advocate (OPA)

Provides advice on guardianship, powers of attorney, advance care directives, and consent for medical treatment. Can act as guardian for adults who cannot make decisions and helps resolve disputes about care directives.

Phone 1800 066 969

South Australian Civil and Administrative Tribunal (SACAT)

SACAT helps resolve legal issues through mediation or formal hearings. It handles civil and administrative matters and can make orders for guardianship, administration, mental health treatment, and tenancy related orders.

Phone 1800 723 767

Relationships Australia SA

Mediation and counselling for individuals and families.

Phone 1300 364 277

Printable version of adult safeguarding assistance contacts

Contacts for adult safeguarding assistance (PDF 148.8 KB)

Page last updated 10 December 2025