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Department of Human Services

Future changes to disability and aged care services

The State Government announced in February 2017 that management of some State Government disability services and Domiciliary Care would move to the non-government sector over the next few years.

These changes came in response to national disability (the NDIS) and aged care reforms designed to provide more funding and choice to people with disability and older people.

Disability and Domiciliary Care clients, carers and employees have been consulted and fully supported through changes affecting them. In the meantime, the State Government continues providing services until transitions to the non-government sector are complete.

Update on Domiciliary Equipment Services (DES)

We now have a time frame for when the Domiciliary Equipment Services (DES) will begin to transfer to the non-government sector.

Following a market process, we expect to begin transition around the middle of 2019. There will be more information in the coming period.

If you have questions, please email us at DES.frontdesk@sa.gov.au

Update on Accommodation Services

The government expects gradually to withdraw from supported accommodation service provision in group homes. Decisions about how changes will occur will be made in consultation with clients and their families, employees, unions and the non-government sector.

Importantly, we are taking the time necessary to get this right.

It is important for clients to know that there will be no immediate changes to their current homes, with their current housemates and staff.

For now, the focus of any changes is on NDIS readiness and client choice and control.

Consultation has been guided by three key objectives:

  • Continuity in quality client services and supporting client choice
  • Retention of skilled and experienced employees in the disability sector
  • Growth of the local South Australian non-government sector

Staff consultation response
In December 2018, the Department of Human Services committed to a range of activities in response to staff consultation, which included the Accommodation Services Employee Engagement Strategy (PDF 591.2 KB) developed during a two month consultation with staff by OzTrain.

View the Actions Responding to Staff Consultation   (PDF 961.9 KB) and the Resulting Indicative Timeline of Activities (PDF 861.6 KB) .

If you have questions or would like to provide feedback, please email us at AccomFeedback@sa.gov.au.

Update on Disability Community Services (Disability SA) metropolitan offices

Metropolitan Adelaide Disability SA counter services are changing as the majority of clients have already transitioned to the National Disability Insurance Scheme (NDIS) and no longer require State Government disability services.

Disability SA counter services are being progressively closed to the public by 15 March 2019:

  • Christies Beach – 1 February 2019
  • Daw Park staff working at Highgate Park – 1 February 2019
  • Mount Barker – 8 February 2019
  • Gilles Plains (21 Blacks Rd) – 22 February 2019
  • Gilles Plains (31 Blacks Rd) – 15 March 2019

Staff can still be contacted via existing office phone numbers.

We remain committed to supporting our clients to successfully transition to the NDIS, giving them choice and control over the provider of their services, funded through the NDIS.

For clients needing assistance

For clients needing assistance with their NDIS plans, NDIS Local Area Coordinators (LACs) are available. They have offices at:

  • Campbelltown.
  • Clovelly Park
  • Gawler
  • Mile End
  • Mount Barker
  • Noarlunga
  • Salisbury.

People can contact their local NDIS or LAC office online.

Media release on the closure of Disability SA’s counter services.

Update on Disability Information Service
(phone 1300 786 117 and email
disabilityinfo@sa.gov.au)

As South Australians with disability continue to transition from State Government disability services to the National Disability Insurance Scheme (NDIS), the state-based Disability Information Service is also winding down.

This general enquiries service offered information about disability services and support in South Australia.

In the new NDIS environment, providers are well positioned to detail their offered services.

You can also get information from the NDIS and Local Area Coordinators (LACs).

We appreciate you removing the Disability Information Service from your lists, websites and other communication materials.

Contact the NDIS

Phone 1800 800 110
Email enquiries@ndis.gov.au
NDIS website

NDIS Market Sector Snapshots up to 30 June 2018

NDIS Market Sector Snapshots are now available, providing an easy-to-read, visual display of key NDIS information for Quarter 4, (up to 30 June 2018) in each SA regional area.

The snapshots highlight statistics by region, such as the number of NDIS participants and organisations, NDIA and DHS funding in the area and the utilisation of supports.

You can view the snapshot for your region below. Accessible, text-only copies for each region are also available.

Kangaroo Island DHS NDIS Market Snapshot (PDF 124.6 KB)
Kangaroo Island DHS NDIS Market Snapshot - Accessible (DOCX 60.0 KB)

Limestone Coast DHS NDIS Market Snapshot (PDF 125.4 KB)
Limestone Coast DHS NDIS Market Snapshot - Accessible (DOCX 78.6 KB)

Murray Bridge DHS NDIS Market Snapshot (PDF 126.0 KB)
Murray Bridge DHS NDIS Market Snapshot - Accessible (DOCX 82.8 KB)

Northern Adelaide DHS NDIS Market Snapshot (PDF 123.8 KB)
Northern Adelaide DHS NDIS Market Snapshot - Accessible (DOCX 84.2 KB)

Port Pirie DHS NDIS Market Snapshot (PDF 123.4 KB)
Port Pirie DHS NDIS Market Snapshot - Accessible (DOCX 78.6 KB)

Riverland DHS NDIS Market Snapshot (PDF 126.6 KB)
Riverland DHS NDIS Market Snapshot - Accessible (DOCX 61.8 KB)

Southern Adelaide DHS NDIS Market Snapshot (PDF 126.2 KB)
Southern Adelaide DHS NDIS Market Snapshot - Accessible (DOCX 83.5 KB)

Whyalla DHS NDIS Market Snapshot (PDF 124.1 KB)
Whyalla DHS NDIS Market Snapshot - Accessible (DOCX 79.7 KB)

Quarterly Check In 1 November 2018 NDIA responses

On 1 November, the NDIS Transition Quarterly Check In was held at the Adelaide Convention Centre.

The day was an opportunity to provide you with an update on our progress with the State Government’s commitment to transition all DHS-run disability services to the non-government sector in response to the NDIS.

A Q&A session provided an opportunity for the audience to engage with the panel members representing DHS, NDIA and the NDIS Quality & Safeguards Commission. 

You can find responses from the NDIA to the questions you asked in the NDIA responses Quarterly Check In 1 November 2018 (DOCX 131.7 KB)

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Provided by:
SA Department for Human Services
URL:
https://dhs.sa.gov.au/futuredirection/future-direction
Last Updated:
05 Jul 2018
Printed on:
21 Feb 2019
The DHS website is licensed under a Creative Commons Attribution 3.0 Australia Licence. © Copyright 2016