Contact us: +61 8 8226 8800

Department of Human Services

Future Changes

Future changes to disability and aged care services

State Government Disability and Domiciliary Care Services have changed in response to the National Disability Insurance Scheme and aged care reforms. These reforms are designed to provide people with more funding and choice.

Disability and Domiciliary Care clients, carers and employees have been consulted and supported through changes affecting them.

Since 2018, some State Government disability services, as well as Domiciliary Care, have moved to non-government management.

The State Government continues providing other services, resources and information:

Update on Domiciliary Equipment Service (DES)

The Domiciliary Equipment Service (DES) is expected to transition to the non-government sector by late 2019 / early 2020.

DES manages the equipment and home modification needs of approximately 13,700 people in South Australia, including clients from the National Disability Insurance Scheme (NDIS), Department of Human Services, a range of hospitals and community care agencies, and people privately hiring equipment.

An  Expression of Interest (EOI) phase for the Transfer of DES to the Non-Government Sector closed on 5 April 2019.

The Invitation for Proposal stage was made available to shortlisted parties on 23 May 2019 in conjunction with the opening of an electronic ‘Data Room’ containing information relating to DES and its operations.

Interested parties submitted their proposals through the Data Room process (closed 3 July 2019).

It is expected that a new provider will be announced mid-year, with transition to the new provider to follow.

DES continues to provide services as usual, but if you have questions, please email us at

Questions about the market process can be directed to

Update on the Independent Living Centre (ILC)

South Australia’s Independent Living Centre (ILC) is also affected by the transition to the National Disability Insurance Scheme (NDIS), with its funding earmarked for re-direction to the State’s contribution of more than $720 million per year to the NDIS.

A number of parties have expressed their interest in providing ILC services into the future.

While we look forward to hearing back from them, the dedicated staff at ILC are continuing their services as normal. They can also be contacted on 1300 885 886 or emailed via

We appreciate the ongoing support and interest that the ILC receives on a weekly basis, reinforcing what an important and respected service the ILC delivers to South Australian organisations and individuals.

Update on Disability Transition (formerly Disability SA - Community Services) 

Metropolitan Adelaide Disability SA offices have closed following the transition of clients to the National Disability Insurance Scheme (NDIS). We no longer provide state-funded Disability Community Services.

You can contact your local NDIS or LAC office online.

Some clients who have transitioned to NDIS Plans may still be assisted by an interim Disability Transition Unit which will be winding down during 2020.

NDIS Demand Map

The NDIA has released an interactive NDIS Demand Map, providing an up-to-date forecast of future NDIS demand across Australia. These forecasts can assist organisations with workforce planning and identifying growth opportunities to help meet NDIS demand.

The demand map will be updated quarterly as new NDIS data becomes available.

NDIS Transition Update

As at 1 July 2019, all State Government disability clients have now transitioned to the NDIS (government media release).

State Government of South Australia © Copyright DHS [sm v5.4.7.1] .

Provided by:
SA Department for Human Services
Last Updated:
05 Jul 2018
Printed on:
19 Jul 2019
The DHS website is licensed under a Creative Commons Attribution 3.0 Australia Licence. © Copyright 2016