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Department of Human Services

Future Changes

Future changes to disability and aged care services

State Government Disability and Domiciliary Care Services have changed in response to the National Disability Insurance Scheme and aged care reforms. These reforms are designed to provide people with more funding and choice.

Disability and Domiciliary Care clients, carers and employees have been consulted and supported through changes affecting them.

Since 2018, some State Government disability services, as well as Domiciliary Care, have moved to non-government management.

The State Government continues providing other services, resources and information:

Update on Domiciliary Equipment Service (DES)

The State Government has decided to gradually withdraw from delivering Domiciliary Equipment Service (DES) services to the market by December 2020.

This will include:

  • a proposed transfer of DES’s refurbished and readily available loan equipment service, and
  • the gradual closure of remaining services including home modifications, wheelchair and seating services and on-road repairs.

We will work with our staff and other parties during the winding down phase of the services that will close, to ensure the changes happen smoothly and with minimal disruption to our clients.

In the meantime, it will be business as usual for our refurbished and readily available loan equipment service at Netley in the lead up to the proposed transfer of that service next year.

Clients accessing equipment through the State Equipment Program will not be impacted by this withdrawal.

Further information will be provided as it is confirmed.

If you have questions, please phone 1300 295 786 or email us at

The DES website has general information available.

Update on the Independent Living Centre (ILC)

South Australia’s Independent Living Centre (ILC) is also affected by the transition to the National Disability Insurance Scheme (NDIS), with its funding earmarked for re-direction to the State’s contribution of more than $720 million per year to the NDIS.

A number of parties have expressed their interest in providing ILC services into the future.

While we look forward to hearing back from them, the dedicated staff at ILC are continuing their services as normal. They can also be contacted on 1300 885 886 or emailed via

We appreciate the ongoing support and interest that the ILC receives on a weekly basis, reinforcing what an important and respected service the ILC delivers to South Australian organisations and individuals.

Update on Disability Transition Unit (formerly Disability SA - Community Services) 

Metropolitan Adelaide Disability SA offices have closed following the transition of clients to the National Disability Insurance Scheme (NDIS). We no longer provide state-funded Disability Community Services.

You can contact your local NDIS or LAC office online.

Some clients who have transitioned to NDIS Plans may still be assisted by an interim Disability Transition Unit which will be winding down during 2020.

NDIS Demand Map

The NDIA has released an interactive NDIS Demand Map, providing an up-to-date forecast of future NDIS demand across Australia. These forecasts can assist organisations with workforce planning and identifying growth opportunities to help meet NDIS demand.

The demand map will be updated quarterly as new NDIS data becomes available.

NDIS Transition Update

As at 1 July 2019, all State Government disability clients have now transitioned to the NDIS.

Page last updated : 07 Jan 2020

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