Cost of Living and Concessions
Affordable SA
Affordable SA
Affordable SA Website
Affordable SA is for South Australians struggling with affordability issues. It makes it easy to access information, resources, support, and services to best meet your needs. Services are free, confidential and provided with dignity.
The site is facilitated by The Salvation Army.
Concessions
Concessions
To apply for household concessions, you can use the online application form or scan and email your completed application to concessions@sa.gov.au.
Processing delays may apply to applications received by post.
Available concessions
The government provides a range of concessions and programs to eligible South Australians including:
- Companion Card
- Cost of Living Concession (opens new website)
- Energy bill concession
- Emergency Electricity Payment Scheme
- Emergency Services Levy (fixed property) Remission (opens new website)
- Funeral AssistanceSA
- GlassesSA
- Medical Heating and Cooling Concession
- Personal AlertSA (opens new website)
- Retirement village and residential park resident concessions (opens new website)
- Transport Concession Card (opens new website)
- Water and sewage rate concessions.
Concession finder
Use this tool to see if you are eligible for a concession.
Contact us
Concessions and Support Services
ConcessionsSA Hotline: 1800 307 758
Mail: GPO Box 292, Adelaide SA 5001
Email: ConcessionsSA
Resources
Are you eligible for a concession? Brochure (PDF 327.1 KB)
South Australian Government Residential Parks Concession Scheme (PDF 236.3 KB)
Financial Support
Financial Support
Free financial counselling
Free financial counselling is also available across the State if you need help sorting out debt or getting your finances back on track.
You can speak with someone over the phone or be referred to someone closer to where you live.
Phone the National Debt Helpline on 1800 007 007
Phone the Affordable SA Helpline on 1800 025 539\
Aboriginal and Torres Strait Islander people can call the free Mob Strong Debt Helpline on 1800 808 488.
No Interest Loans (NILs)
No Interest Loans are available up to $2000 for essential goods and services including:
- Household essentials
- Car repair and registration
- Medical and dental
- Technology
- Housing
- Education.
There are rules about who can apply for these loans.
No Interest Loans (NILs) website
Covid-19 Financial Support
Some government payments have ended, but you can still get help during coronavirus (COVID-19).
Food help, emergency housing and other supports
Food help, emergency housing and other supports
Adults Supporting Kids (ASK) is a DHS website.
ASK can help if you’re struggling with:
- finding a safe place to live for your children, family and pets
- putting food on the table
- your family’s mental health and wellbeing
- having enough money to pay the bills
- finding someone to talk to.
Flood, fire and disaster recovery
Flood, fire and disaster recovery
The South Australian Government provides recovery programs and support after natural disasters and emergencies.
Get advice about what to do, and information about available supports at Recovery SA.
Referring a client for food or financial support
Referring a client for food or financial support
This page is for professionals making referrals for food or financial relief.
Download this information
Food insecurity fact sheet (January 2022) - English (PDF 566.4 KB)
Food Insecurity
If food insecurity is identified for isolating community members, they should be referred to the relevant Emergency Financial Assistance Program Provider, who will arrange the delivery of food and essentials.
Program providers
Adelaide Hills
The Hut Community Centre
Phone 8339 4400
Barossa, Light and Lower North
Lutheran Care
Phone 8562 2688
Eastern Adelaide
Baptist Care (SA) Inc
Phone 8118 5200
Eyre and Western
Centacare Catholic Country SA
Phone 1800 759 865
Far North
Centacare Catholic Country SA
Phone 1800 759 865
Fleurieu and Kangaroo Island
Lutheran Care
Phone 7070 6717
Limestone Coast
ac. care
Phone 1300 222 273
Murray Mallee
ac. care
Phone 1300 222 273
Northern Adelaide
Anglicare SA Ltd
Phone 0481 151 569
Southern Adelaide
Anglicare SA Ltd
Phone 0481 151 569
Western Adelaide
Uniting Care Wesley Bowden Incorporated
Phone 8245 7139
Yorke and Mid-North
Uniting Country SA Inc
Phone 1300 067 777
Financial Insecurity
If financial insecurity is identified (housing, utilities, telecommunications or other living essentials at risk) for isolating community members, they should be referred to Affordable SA, who will provide centralised telephone based financial counselling services and also act as a referral point to the broader services system.
Affordable SA
Phone 1800 025 539
Download this information
Food insecurity fact sheet (January 2022) - English (PDF 566.4 KB)