Department of Human Services

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Corporate Policies

If you would like to access one of these documents, please email

Assets and Facilities

Office of the Chief Executive

  • Coronial Policy
    • Coronial Guideline
    • Coronial Process - Reporting a Death Form
  • Customer Feedback and Complaints Policy
  • Critical Client Incidents Policy
  • Disclosure Policy
    • Disclosure Assessment Guideline
  • Overseas Travel Policy

Business Technology

  • ICT Usage Policy
  • Information Security Policy
  • Information Systems Management Policy

Financial Services

  • Accounts Payable Processing Policy
  • Accounts Receivable - Invoice and Debt Management Policy
  • Accruals Policy
  • Administered Items Policy
  • Asset Policy
  • Bank Account and Merchant Facility Policy
  • Capitalisation Policy (Information Technology and Building Construction Only)
  • Chart of Accounts Policy
  • Commonwealth Paid Parental Leave Policy
  • Ex Gratia Payments Policy
  • Financial Authorisations Policy
  • Financial Management Compliance Policy
  • Frequent Flyer and Benefit Scheme Policy
  • Job Cost Projects Policy
  • Journals Policy
  • Petty Cash Policy
  • Purchase Card Policy
  • Purchase of Alcoholic Beverages Policy
  • Reporting Consultants Policy
  • System Access Policy
  • Taxi and Cabcharge Policy
  • Unexpended Grant Money Policy

People and Culture

  • Assignment Policy
  • Domestic Violence Workplace Policy
  • Employment Arrangements Policy
  • Leave Policy
  • LSL Payout Policy
  • Managing Personal Files Policy
  • Outside Employment Advisory Boards and Committees Policy
  • Performance Partnership Policy
  • Respectful Treatment And Ethics At Work Policy
  • Whistleblower Policy

Online Digital Services

  • Online Information and Services Policy

Learning and Development

  • Corporate Induction Policy


  • Freedom of Information (FOI) Policy
  • Intellectual Property Policy
  • Legal Services Policy

Communications and Engagement

  • Communications Policy
  • DHS Event Management Policy
  • Social Media Policy

Procurement and Grants

  • Contract Register and Disclosure Policy
  • Disposal Policy
  • eProjects Panel Usage Policy
  • Grants Management Policy
  • Grants Performance Management Policy
  • Late Tenders Policy
  • Purchasing Approvals and Processes Policy
  • Supplier Communications and Complaint Management Policy
  • Sustainable Procurement Policy
  • Unsolicited Proposals Policy
  • Writing Specifications Policy

Records Management

  • Creation, Capture and Control of Records Policy
  • Disposal, Storage and Retrieval of Records Policy
  • Records Disaster Policy
  • Records Security Policy

Risk Management

  • Conflict of Interest Policy
  • Fraud and Corruption Control Policy
  • Gifts, Benefits and Offers Policy
  • Risk Management Policy

Strategy and Governance

  • Intervention Order Policy

Workforce Health and Safety

  • Accountabilities, Responsibilities and Consultative Arrangements Policy
  • Smoke Free Workplace Policy
  • Work Health and Safety and Injury Management Policy
Page last updated : 12 Aug 2021

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