Department of Human Services

If you are struggling and need financial assistance, help is just a phone call away.

2020-04-17

If you need immediate help to pay your bills or financial advice during the Coronavirus pandemic, confidential and free help is readily available.

Need help while quarantined or isolated?

If you are in mandatory quarantine or in self-imposed lockdown because:

  • you are infected
  • have returned from interstate or overseas, or
  • have come into contact with someone who is infected

and if you need:

  • personal hardship assistance
  • food relief, and/or
  • short-term accommodation advice

you can call a new, dedicated relief hotline.

The COVID-19 Relief Call Centre is available to help between 8.00 am and 8.00 pm every day.

Phone 1300 705 336

Not in quarantine but still need support?

The Department of Human Services Emergency Financial Assistance Program is a free confidential service for people experiencing financial difficulties anywhere across the state.

Eligible clients can receive food parcels, supermarket vouchers, referral to Foodbank SA or assistance with other cost of living concerns.

If you need help, it is as simple as finding your region from this list and phoning the related number.

RegionOrganisationTelephone

Eastern Adelaide

Baptist Care SA

8118 5200

Northern Adelaide

Anglicare SA

1800 061 552

Southern Adelaide

Anglicare SA

1800 748 149

Western Adelaide

UnitingCare Wesley Bowden

8245 7139

Adelaide Hills

The Hut Community Centre

8339 4400

Barossa, Light and Lower North

Lutheran Community Care

8562 2688

Fleurieu and Kangaroo Island

Junction Australia

8392 3000

Eyre and Western

CentaCare Catholic Country SA

1800 759 865

Far North

CentaCare Catholic Country SA

1800 759 865

Limestone Coast

ac.care

7725 3000

Murray and Mallee

ac.care

Murraylands -  8531 4901

Murray and Mallee

ac.care

Riverland - 8580 5301

Yorke and Mid North

Uniting Country SA

1300 067 777​

Free financial counselling

Free financial counselling is also available across the State if you need help sorting out debt or getting your finances back on track.

You can speak with someone over the phone or be referred to someone closer to where you live.

Phone the National Debt Helpline on 1800 007 007

Phone the Affordable SA Helpline on 1800 025 539

Affordable SA Website

The Affordable SA website is also a great source of information, practical tips and tools to help support your household to manage affordability issues.

Easily connect with services to help with:

  • housing
  • utilities
  • transport
  • health
  • education
  • finances
  • food
  • domestic violence, and
  • justice.

The site is facilitated by The Salvation Army.

Visit Affordable SA

Page last updated : 17 Apr 2020

State Government of South Australia © Copyright DHS .[sm v5.4.7.1]