Department of Human Services

People, partnership and communication resources

Many of the non-government organisations who have achieved accreditation in a Service Excellence Program (now known as the Australian Service Excellence Standards (ASES) welcome the opportunity to share their knowledge and skills. The following resources are for example use only. If you require additional examples please contact the Service Excellence Team.

(Note: The following resources are currently being reviewed and updated. In this process we are interested in hearing from you. If you would like us to publish your organisation's best practice examples, please contact us. The examples may include, Strategic Plans, Policies or Procedures.)

Please forward your examples to: Service Excellence Team

Human Resources

Cultural inclusion


For additional resources please visit:

Page last updated : 04 Dec 2019

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