Department of Human Services

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RBA Resources

Guides and Resources

  • Mark Friedman's book, Trying Hard is Not Good Enough, is an introduction to RBA and measurable improvements for communities.
  • This video workshop by Mark Friedman (YouTube 4.16 mins) introduces the RBA framework and shows how it can be used to improve programs and make a difference to communities.
  • RBA Implementation Guide: a how-to guide for workers implementing RBA.
  • RBA Guide: based on concepts developed by Mark Friedman and developed by the Results Leadership Group
  • RBA Tools: A suite of tools including articles about RBA/Collective Impact, the RBA Guide developed by Results Leadership Group and the RBA Implementation Guide developed by Mark Friedman.
  • 7 Performance Accountability Questions: questions at the heart of the RBA process.

RBA in the Community

  • Australian Results Leadership Group: This Group supports organisations and communities to lead and measure outcomes. Their website provides access to a variety of RBA resources including the RBA guide, PowerPoint presentations and video clips.
  • Community Centres SA: Includes a training calendar and other tools.
  • Clear Impact: Reach Your Peak: This is an American site devoted to RBA. The Results Leadership Group consists of consultants, educators, coaches, and facilitators.
Page last updated : 20 Jun 2022

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