Department of Human Services

Requesting assistance from support agencies and disaster relief organisations - plain text

Step 1

Help is needed with an issue or task

Can this issue be resolved by an existing support agency?

If yes, go to step 2.

If no, go to step 3.

Step 2

Get in touch with the relevant agency. A complete list of recovery support services. See also the additional guidelines

Step 3

Contact the Recovery Centre and they will coordinate a response. Phone 0438 861 215

Does an agency or disaster relief organisation have the capability or capacity to assist?

If yes, happy days. You will be kept in the loop as the task progresses. See also the additional guidelines

If no, go to step 4

Step 4

You will need to engage a private contractor, preferably local, to complete the work. See also the additional guidelines

Additional guidelines

Determining the urgency of tasks will be the responsibility of the state agencies

Impact on local suppliers and contractors will always be considered.

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Page last updated : 15 Jun 2020

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