Department of Human Services

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ENU Training and Development Support Grant Funding Guidelines

    About the Department of Human Services

    The Department of Human Services develops policy and delivers programs and services that strengthen communities and enable South Australians to actively participate in community life, supporting our purpose of “Making a difference so South Australia thrives.”

    About the Exceptional Needs Unit (ENU)

    The Department of Human Services Exceptional Needs Unit (ENU) Training and Development Team aims to empower the client support sector by building their capacity, skills, and ability to better meet the exceptional needs of ENU clients at a sector and system level.

    Purpose of Exceptional Needs Unit Training and Development Support Grants

    The Exceptional Needs the Unit Training and Development Support Grants offer frontline support agencies the opportunity to invest in training and development of their staff in order to enhance their skill, competence, confidence and capacity to address the exceptional needs of clients.

    The grants are targeted at non-government organisations (NGOs) and non-government stakeholders who work with clients with exceptional needs.

    One focus of the grants is to provide training in, or development opportunities related to improving the cultural proficiency and competence of support agencies. The intent is to assist agencies to engage effectively with Aboriginal clients with exceptional needs in a culturally safe and appropriate way.

    These grants also aim to help agencies to strive for best practice within the sector.

    How the grants will be distributed

    The grants will be allocated in the following categories:

    • five grants for Aboriginal-led organisations across South Australia
    • ten grants for organisations in regional South Australia
    • ten grants for organisations in metropolitan Adelaide — 'Metropolitan Adelaide' is defined by Data SA under the Metropolitan Adelaide Boundary (Development Act 1993).

    This distribution method is a guide only. It is subject to a sufficient number of successful submissions under each category. There may be an opportunity to provide additional grants under each category if suitable submissions are for less than $10,000 (excluding GST).

    Organisations may apply for a grant in all eligible categories.

    Applications are limited to a maximum of ONE submission per category per grant funding round.

    There are no limits to organisations being successful in multiple categories.

    Where there are multiple funding rounds in a calendar year, an organisation may only be successful once in any particular category.

    How to apply

    To apply you must:

    • read and understand these guidelines and the application requirements
    • register and complete the online application form via the SmartyGrants online portal
    • be an authorised signatory for the organisation applying (for example, Chief Executive, President, Chairperson, Treasurer, Secretary)
    • provide all information requested, including quotes or evidence of costs for all budget items
    • address all eligibility and assessment criteria.

    Opening and closing dates

    This round is open from 9.00 am, 17 February 2022 to 3.00 pm, 11 April 2022.

    Before starting your application

    Before starting your submission, please read the application requirements.

    Key information explaining the application process, grant assessment processes and contractual obligations are outlined.

    Enquiries and feedback

    If you have any questions about the grant, or would like support with your application, please contact the Exceptional Needs Unit

    Phone 1300 208 589

    Eligibility requirements

    Organisations applying for grants must:

    • have not-for-profit objectives
    • be community-based
    • work with clients with exceptional needs
    • be currently operating within South Australia (preferably with an office) for at least the past 12 months, delivering services or support to the South Australian community.

    AND be either:

    • a legal entity which must be capable by law of entering into an agreement; or
    • a sponsored entity applying through a legal entity (a sponsored entity is one not capable of entering into an agreement in its own right, and must therefore lodge their submission sponsored by a legal entity capable of entering into an agreement on their behalf).

    A legal entity must:

    • be incorporated under the Associations Incorporation Act 1985, or the Aboriginal Councils and Associations Act 1976, or the Corporations (Aboriginal and Torres Strait Islander) Act 2006, or have evidence of a comparable legal status, such as Australian Public Company limited by guarantee


    • be a council under the Local Government Act 1999, to act as a sponsor or engage a registered training organisation to deliver training for volunteers working in community organisations


    • be currently registered with a valid and eligible Australian Business Number (ABN)
    • have an Australian bank account in the name of the legal entity
    • agree to the terms and conditions of the grant agreement

    AND, if sponsoring an organisation:

    • ensure the sponsored entity has not-for-profit objectives
    • agree to accept legal and financial responsibility for the grant.

    Ineligible applicants

    Applications will not be accepted from organisations or sponsored organisations that:

    • have any outstanding contractual or financial obligations (including reports, acquittals, unpaid invoices) for any funded DHS projects/programs
    • have licensed gaming machines in their facilities or hold a gaming machine license
    • are educational institutions or related representative bodies. For example, schools and/or their parent or student associations, universities, colleges
    • are individuals or organisations applying on behalf of, or in support of a sole client
    • are for-profit or private companies
    • are Commonwealth or State Departments and agencies (Local Government Agencies can only act as a sponsor for community organisations)
    • have been operating in South Australia for less than 12 months.

    How the funds can be spent

    Grant funding can be used for:

    1. developing or training staff in skills related to working in the exceptional needs sector


    2. developing or training staff in skills related to cultural competency and working effectively with Aboriginal communities with exceptional needs.

    Examples of eligible expenditure the Training and Development Support Grants include, but are not limited to:

    • cultural training
    • trauma-informed training
    • 'train the trainer' training in programs to upskill staff
    • clinical or cultural supervision models to improve practice
    • mental health training
    • positive behaviour support
    • professional education resources that are incorporated within or post the training/education
    • risk assessment and risk management.

    Training may take place in the form of a single session or a short-term course and must be completed within 12 months of the grant being accepted.

    Project information

    The training or development project description needs to contain key information to assist the assessment panel evaluate the application against the key criteria of:

    Immediate need of staff training and development:

    • Why are you seeking this funding?
    • Why is this proposal important?
    • How has your agency demonstrated the need for this project?

    Impact or benefit to community

    • Who will benefit from this funding (include target group and any client partners)?
    • What will be the impact of these funds for the service and clients with exceptional needs?
    • How will the impact of the training or development project be measured, recorded, evaluated and shared?

    Value for money

    • How will the funds be spent?
    • Are the enclosed quotes realistic for the training or development proposed?

    These questions will assist the assessment team to establish the need and merit of the submission against other applications. They will also help assessors establish if the applicant has the leadership capability, skills and resources to deliver the desired outcomes.

    The Exceptional Needs Unit Training and Development Support Grant process is very competitive and there may not be enough funds to support all applications.

    Application assessment

    Applications are checked to ensure that:

    • the applicant meets the eligibility requirements
    • the application is completed in full
    • all required attachments are included (for example, quotes for budget items).

    Assessment criteria

    Weighted criteria

    Applications will undergo a merit-based assessment process using the weighted criteria outlined below.

    Organisations should aim to address each item in their submission.

    Organisation and community need (40%)

    • How the proposed training program meets the needs identified by the applicant.
    • The extent to which the identified need to be met by the training proposal relates to exceptional needs clients.

    Benefit for target group (40%)

    • The impact of the training and development on clients with exceptional needs.
    • The positive impact on, or benefit to the target group, with consideration given to the number of people impacted or benefited and their significance.

    Value for money (20%)

    • The extent of the submission’s value for money against the number of people who will directly benefit.
    • Proposed costs should be reasonable and realistic.

    Non-weighted criteria

    The following non-weighted criteria may also be considered when determining funding allocation:

    Geographic spread

    • The extent to which the project contributes to an equitable allocation of funding across the geographic regions of South Australia.


    • Whether the organisation operates in an area of high demand.
    • Whether the organisation operates in an area considered to be high risk for exceptional needs clients

    Culturally appropriate outcomes

    • Whether the project will result in culturally appropriate outcomes.

    Outcome notification

    All applicants will be notified of the outcome of their application by email.

    Unsuccessful applications

    Unsuccessful applicants are encouraged to contact the Exceptional Needs Unit for feedback regarding their application.

    Phone 1300 208 589

    Successful applications

    If your application is successful, you will receive an agreement detailing the terms and conditions of the funding provided. All applicants will be required to sign this agreement and comply with all conditions, which include requirements to:

    • submit an online final report accounting for how the funding is spent (financial acquittal), including copies of all receipts for all purchases relating to the original application submitted
    • measure and report on the outcomes from the funded project (project evaluation)
    • have public liability insurance — a minimum of $1 million or as required in your agreement, and
    • appropriately acknowledge the State Government of South Australia as a funding source for the project.

    Payment will be made in accordance with the terms and conditions of the funding agreement.

    Reporting requirements

    On completion of the project, you are required to sign a declaration confirming the allocated funds were spent in accordance with terms of the agreement.

    Copies of all receipts of purchases funded through the Exceptional Needs Unit Training and Development Support Grant as part of the acquittal process must be submitted.

    The acquittal report is completed online via the SmartyGrants portal. Once grant funds have been paid to the organisation, the registered user (person who submitted the application), will receive a link to the online portal.

    You are required to submit a short summary about the benefits and learnings from the training and development undertaken by your agency. This may be shared with other organisations seeking to enhance the skills and knowledge of their workforce who are engaged with clients with exceptional needs.

    Information requirements for the summary

    What did you do?

    • What training and development program was undertaken? Include the name, duration, key features, topics and the accreditation or registration of the provider.
    • What were the objectives of the training or development?

    What outcomes were achieved?

    • What were the direct and anticipated benefits for staff and clients with exceptional needs? Include any positive feedback from clients and other relevant comments.
    • How many staff attended the training?

    Record keeping

    Receipts for all purchased items must be kept and should be submitted with your financial report for all purchases.

    Communicating changes to DHS

    Keep ENU informed of:

    • anything that is likely to affect your organisation’s ability to spend the grant as agreed
    • any changes to your organisation and business activities, particularly if they affect its ability to complete the activities stated in the grant, conduct regular business or pay bills.

    Advise ENU of any changes to the following:

    • names
    • addresses
    • nominated contact details
    • bank account details.

    Acknowledgement of DHS in publicity material

    You must appropriately acknowledge the State Government of South Australia as a funding source for the project.

    You must not make, or permit to be made, a public announcement or media release about any aspect of the Grant Agreement without first giving reasonable notice, in writing, together with a summary of the proposed public announcement or copy of the media release, to the Minister through ENU staff.

    Phone 1300 208 589

    Links to policy

    The Exceptional Needs Unit Training and Development Support Grant links to the objectives, principles, and recommendations in South Australian Government strategies and policies.

    Department of Human Services Strategic Plan 2022–2024

    Page last updated : 17 Feb 2022

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