Department of Human Services

Delivery plan

1. Young people’s wellbeing – Young people’s safety and wellbeing is at the heart of our services.

#

Project

Partners

Lead

Timeframe

Strategy / Policy / Operational

1.1

Continue delivering on actions in line with recommendations from the Ombudsman SA and Training Centre Visitor

TCV

Ombudsman

DHS

30 June 2021

Strategy, Policy and Operational

1.2

Develop and deliver a consolidated Programs Framework and Delivery Plan

NGOs

Education

SA Health

DHS

30 June 2021

Strategy

1.3

Implement improvements identified in the Youth Justice Assessment and Intervention Services Disability Screening project.

SA Health

DHS

30 June 2021

Strategy, Policy and Operational

1.4

Design and implement a revised assessment approach incorporating information sharing between agencies, including specifically considering the individual needs of children and young people, and understanding the impact of crime.

DCP

SA Health

Education

Commissioner for Victim’s Rights

DHS

31 December 2022

Strategy, Policy and Operational

1.5

Formalise, resource, monitor and review connections with existing family-focused programs and services

DCP

SA Health

Education

DHS

31 December 2022

Strategy, Policy and Operational

2. Workforce stability and investment – We equip our people to understand and support young people, their needs, networks and culture.

#

Project

Partners

Lead

Timeframe

Strategy / Policy / Operational

2.1

Implement a new staffing structure, with clearer areas of responsibility and governance for Youth Justice

Nil

DHS

30 June 2020

Strategy

2.2

Increase recruitment and retention of Aboriginal staff

DPC- AAR

DHS

31 December 2023

Strategy

2.3

Identify opportunities for improving information sharing, learning and development and staff engagement

Nil

DHS

30 June 2020

Strategy and Operational

2.4

Implement an enhanced training agenda

DCP

SA Health

Education

DHS

30 June 2021

Strategy, Policy and Operational

2.5

Invest in modern technologies, to strengthen safety and security of staff and young people at Kurlana Tapa

Nil

DHS

31 December 2020

Strategy, Policy and Operational

2.6

Deliver evidence-based models of therapeutic care

DCP

SA Health

DHS

31 December 2023

Strategy, Policy and Operational

2.7

Contribute to a Communities of Practice approach

DCP

SA Health

Education

NGOs

DHS

Joint

30 June 2022

Strategy, Policy and Operational

2.8

Improve formalised development pathways for all staff

Nil

DHS

30 June 2021

Strategy

3. Connected services – We provide holistic, flexible and connected services to achieve positive lived experiences and lasting outcomes for children and young people, families and communities.

#

Project

Partners

Lead

Timeframe

Strategy / Policy / Operational

3.1

Improve diversionary and statutory practice

CAA

DCS

SAPOL

AGD

DHS

31 December 2023

Strategy, Policy and Operational

3.2

Effectively respond to the needs of Aboriginal children and young people

MAYFS

Aboriginal Communities Controlled Organisations

DHS

30 June 2021

Strategy, Policy and Operational

3.3

Better meet the needs of dual clients

DCP

DHS

30 June 2021

Strategy, Policy and Operational

3.4

Deliver a targeted approach for school re-engagement

YEC

DHS

30 June 2021

Strategy

3.5

Increase shared accountability for information sharing, consistent approaches, identification of challenges and elimination of duplication

DCP

Education

DCS

SAPOL

DHS

Joint

30 June 2021

Policy and Operational

3.6

Strengthen end-to-end case management and ensure the young person’s voice is at the centre of assessment, planning and service delivery

DCP

SA Health

Education

Commissioner for Victims’ Rights

DHS

30 June 2022

Policy and Operational

3.7

Further develop and market the Youth Justice Victims’ Register

Commissioner for Victims’ Rights Consultative Committee

CAA

DHS

31 December 2020

Strategy, Policy and Operational

3.8

Increase accessibility of education for all children and young people in custody

Education

Aboriginal Communities

DHS

30 June 2021

Strategy, Policy and Operational

4. Aboriginal cultural connection – We will ensure the voices of Aboriginal communities inform and promote strong connection to family, communities, culture, country and language.

#

Project

Partners

Lead

Timeframe

Strategy / Policy / Operational

4.1

Support Aboriginal children and young people to identify their own cultural pathways

MAYFS

DHS

31 December 2020

Operational

4.2

Finalise the Youth Justice Aboriginal Engagement Plan

YJAAC

Aboriginal Communities

DHS

31 December 2021

Strategy

4.3

Deliver an Elders visiting program in Kurlana Tapa and explore a community-based equivalent

DCS

DCP

Education

Aboriginal Communities

DHS

31 December 2021

Operational

4.4

Design and develop an Aboriginal cultural trail and cultural connection space at Kurlana Tapa

Nil

DHS

30 June 2020

Strategy

4.5

Build on the learnings from Narungga Nations pilot cultural connection program

NNAC

MAYFS

DHS

31 December 2023

Strategy

4.6

Work with communities and partners to increase learning of language and culture in Kurlana Tapa

Education

AAR

Aboriginal Communities

DHS

30 June 2022

Strategy and Operational

5. Reconnection with community – We are clear on our role in supporting children and young people and to connect to community, while maintaining community safety and acknowledging the impact on victims of crime.

#

Project

Partners

Lead

Timeframe

Strategy / Policy / Operational

5.1

Strengthen pathways for young people’s access to targeted training and employment opportunities

DIS

DHS

30 June 2022

Strategy

5.2

Design and adopt a set of agreed outcome measures

DCP

Education

SA Health

DHS

31 December 2020

Strategy

5.3

Review the policies on leave from Kurlana Tapa Youth Justice Centre (section 34 and 40 YJAA), and the process to support Conditional Release applications

CAA

TCRB

Aboriginal Communities

DHS

30 June 2021

Policy and Operational

5.4

Leverage existing community programs

NGOs

DHS

30 June 2021

Operational

5.5

Develop a communications strategy

Nil

DHS

30 June 2021

Strategy

5.6

Support the crucial 24-48 hours post-release

DCP

SA Health

Education

SAHA

DHS

30 June 2021

Strategy and Operational

5.7

Implement a Youth Justice Advisory Board comprising young people with lived experience across the youth justice system

Red Cross

Commissioner for Children and Young People

Commissioner for Aboriginal Children and Young People

DHS

30 June 2021

Strategy, Policy and Operational

6. Business intelligence – We are committed to improvement in the collection, sharing and analysis of data for decision making and research.

#

Project

Partners

Lead

Timeframe

Strategy / Policy / Operational

6.1

Review and improve client feedback processes

TCV

DHS

31 December 2020

Strategy, Policy and Operational

6.2

Develop a community-informed three-year research agenda and identify opportunities for research translation

Universities

NGOs

DHS

31 December 2023

Strategy

6.3

Build a more sophisticated understanding of Youth Justice populations and trends

DCP

SA Health

Education

Universities

DHS

30 June 2021

Strategy

6.4

Ensure business intelligence and data sharing initiatives are on agendas for regular meetings with key service partners

DCP

Education

SA Health

CAA

Joint

31 December 2020

Strategy

6.5

Progress a future-focused case management tool that connects logging requirements across Youth Justice services

Nil

DHS

31 July 2020

Strategy and Operational

6.6

Conduct a micro-pilot as a try-test-learn for roaming tablet use by Youth Justice staff

Nil

DHS

30 June 2021

Operational

Page last updated : 11 Jun 2020

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