Birth or marriage certificate
If you have lost documents in the fires, you can access a priority service to replace:
- change of name certificates.
The Registrars of Births, Deaths and Marriages in any state will replace certificates free of charge. Free replacement certificates are restricted to documents for you and your immediate family.
Drivers licence or permit or Proof of Age card
You will need to provide:
- Date of birth
- Confirmation of your residential and postal address
- Your licence number (if known).
You may be eligible for a free replacement passport if yours was lost or damaged in a bushfire. Phone the Department of Foreign Affairs & Trade on 131 232.
Prescription for medicine
If you are a resident or firefighter affected by the Kangaroo Island and Cudlee Creek bushfires and don’t have access to your medicines or prescriptions, contact a local GP (or other health practitioner involved in your care).
If it is not possible for you to obtain a prescription, go to a pharmacy and explain your situation and the medicines you need. The pharmacist will see if you are eligible for an emergency supply of your medicine without a prescription.
If you have banknotes that have been damaged in the fires, you can submit a damaged banknote claim. The Reserve Bank will determine the value of the damaged banknotes and reimburse you the assessed amount. This may be less than the face value of the banknote/s.
Related information — recovering fire-damaged records
National Archives has advice on how to salvage different types of material after a fire