Department of Human Services

Emotional recovery

Counselling services

Regional Access (24 hours)

Free professional telephone and online counselling for people 15 years and older living or working in regional South Australia.

Phone 1300 032 186 for immediate support
Regional Access online counselling

Lifeline (24 hours)

Phone 13 11 14 for immediate support
Lifeline online counselling (7.00 pm to Midnight, Sydney time)

Kids Helpline (24 hours)

Free counselling for people 5 to 25.

Phone 1800 55 1800
Kids Helpline online counselling

Family and Business Support (FaBS) Program

PIRSA's Family and Business Support (FaBS) Program are a group of people offering support during difficult situations such as drought, bushfire and other adverse events. FaBS mentors provide free, informal advice and can connect you to services such as:

  • financial counselling
  • local health networks
  • emotional wellbeing and counselling services
  • government and non-government assistance
  • community organisations and donations.

FaBS website

Online resources

Managing distress

Advice for communities, parents and carers after a distressing event.

Advice on managing distress (available in seven languages) - Red Cross

Coping after a natural disaster - Lifeline

Physical and mental health after a disaster - SA Government

Emotional recovery fact sheets in four languages

Children's coping skills

Children's Coping Skills (resilience) Parent Easy Guide - Parenting SA

Community Trauma Toolkit for parents and carers - Emerging Minds

Trauma: supporting your child in the days and weeks after (suitable for 3 to 15 years) -

Mental health and education (children and teenagers) - Department of Education

Easy Read

Red Cross has made a book that is easy to read - Coping with a major personal crisis (PDF 588.5 KB)

Related information: Disability resources for emergencies

Recovering from the Pinery Fire, November 2015

The community affected by the Pinery Fire created a commemorative booklet in which they reflect on the fire's impact and their community's journey towards recovery.

The booklet was produced by the Pinery Fire Community Action Group with funding from State and Commonwealth Governments.

Page last updated : 27 May 2020

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