The Freedom of Information Act 1991 (FOI Act) provides members of the public with a legally enforceable right of access to information held by South Australian Government agencies, subject to certain restrictions (or exemptions) that are set out within the legislation.
The following information statement for the Department of Human Services is published in line with Section 9 of the FOI Act.
Structure and Functions
The functions of the department are based on a broad mandate to assist members of the community who, through circumstance, may be vulnerable, at risk of harm, or isolated, and to connect them with choices and opportunities within South Australia.
The department works closely with people across South Australia to build communities where people are involved and they feel connected, safe and supported — consistent with its vision: Fairness, opportunity and choice for all South Australians.
The department's services are provided from locations around the State.
The work of the department includes a range of services designed to make a tangible and positive difference to the wellbeing of all members of the community.
Our work areas broadly involve these topics:
Aboriginal and Torres Strait Islander peoples
Community support and services for older people
Public Participation in Policy Development and the Exercise of the Department's Functions
The department regularly seeks external expertise and community opinion when developing policy, including from statutory and non-statutory advisory committees. To connect with the community, we may consult in the planning, development and implementation of policy.
consults with major interest groups and service providers
circulates discussion papers
calls for submissions on particular topics, and
convenes public meetings on legislative reform and policy initiatives.
The department also uses volunteers in a range of capacities and functions to help provide services to the community.
Types of Documents We Hold
The department holds a wide variety of documents that fall broadly into these categories:
correspondence, memoranda, minutes etc on the department's operations
Accounting and Financial Reports
on the department's business activities
(for example, case notes)
relating to departmental employees
Internal Policies, Procedures and Guidelines
prescribing how various programs, activities and functions are to be performed
General Administrative Instructions and Industrial Circulars
Assessments and proposals
Greetings and common phrases
Documents Available Free of Charge
Generally, the department's publications are available without charge. You can access many departmental document online. You can also request documents. Email DHS Enquiries.
Documents available free of charge include the following:
application forms for services
community consultation/discussion papers.
The department maintains a substantial number of internal policy and procedure documents. These include policies and procedures relating to:
Carers and volunteers
Operational programs and service delivery (for example, housing and disability services)
Information communication technology
Workforce health, safety and welfare
If you wish to access internal policy documents, email DHS Enquiries or contact the Senior Freedom of Information Officer.