Department of Human Services

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DHS Strategic Plan 2019–22

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Fairness, opportunity and choice for all South Australians


The Department of Human Services delivers strategies, programs and services that improve the wellbeing and safety of South Australians.

Strategic goals

  • Better services and programs that make a lasting difference for individuals, families and communities
  • A customer-focused organisation that puts people first
  • Accountable, efficient, open and collaborative government
  • A motivated, skilled, safe and inclusive workforce.

Our approach

  • We focus on prevention, early intervention and connected services
  • We champion collaboration and engagement to get results
  • We reduce red tape
  • We prioritise agile and proactive design and delivery
  • We use data and evidence to plan and improve.

The department

  • Commissions human services across the not-for-profit sector
  • Invests in the community through grants and funding
  • Provides core services in areas including:
    • youth justice
    • disability accommodation
    • concessions and rebates
    • employment-related screening
    • family safety and support
  • Leads government reform agendas, including disability inclusion and the transition to the National Disability Insurance Scheme (NDIS), intensive family support services and women’s equality and safety.

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Page last updated : 12 Aug 2021

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