Personal and Community Support

1

Support people with disability and their carers to be involved in their communities by promoting the Companion Card SA program to increase the number of affiliate organisations and new customers.

Key
Deliverables
and
Milestones

• Concessions and Support Services attendance at sector events (e.g. Disability Ageing and Lifestyle Expo).
• Reviewed and updated application forms to promote consistency and accessibility.
• Maintaining contact with networks in the disability sector for dissemination of Companion Card information.
• A formal appeals process is introduced and available to the public.
• Rebranding (led by Victoria and Queensland).

Outcome
Measures

• Campaign continues to build awareness of the Companion Card via DHS social media, information sessions.
• Increase to Companion Card holders and affiliates each financial year.

Lead
Directorate

• Concessions and Support Services.

Strategic
Alignment

• Disability Access and Inclusion Plan 2020 to 2024   |   Action 1.3

2

Web content is aligned to Web Content Accessibility Guidelines 2.1 AA. Review and overhaul of concessions information to produce material that caters for a wide variety of needs. Explore more flexible options for people with disability to provide evidence to support concessions applications. Develop Concession SA advertising campaigns using inclusive formats.

Key
Deliverables
and
Milestones

• Web templates meet default level of compliance.
• New suite of concessions material developed with assistance from Communications and Engagement and approved by Concessions leadership.
• Proposal paper submitted to Concessions leadership (due to costing factors and potential need for third party services). * Issues paper drafted and submitted to Concessions leadership for consideration.
• Policies are amended to allow for more flexible approaches to providing evidence of disability in application processes.

Outcome
Measures

• New DHS website launched.
• All DHS websites are in the new web format.

Lead
Directorate

• Communications and Engagement.
• Concessions and Support Services.

Strategic
Alignment

• Disability Access and Inclusion Plan  |  Action 4.8

3

Explore tailored concessions for people with disability who live in shared supported accommodation.

Key
Deliverables
and
Milestones

• An implementation plan is developed that details clients fee structure and NDIS-Supported Disability Accomodation property.
• Plan is considered and approved by Concessions leadership.

Lead
Directorate

• Concessions and Support Services.

Strategic
Alignment

• Disability Access and Inclusion Plan 2020 to 2024  |  Action 9.4

4

Ensure our publications will display inclusive imagery and be available in accessible formats.

Key
Deliverables
and
Milestones

• DHS main branding elements, templates, paragraph styles, colours, fonts and paper stock are selected in accordance with accessibility guidelines.
• DHS corporate publications are designed by staff who have knowledge of accessible and inclusive formats (including colour, text and imagery) and liaise with subject experts as necessary.
• Increase the use of inclusive imagery (photography in particular) and conduct a photoshoot.
• Provide a library of images that represents diversity of disabilities, and includes people of different ages, genders, relationship statuses, etc. for use across all DHS materials.

Lead
Directorate

• Communities and Engagement.

Strategic
Alignment

• Disability Inclusion and Action Plan 2020 to 2024   |   Action 8.10

5

Explore options to develop a face-to-face workshop based on Parent Easy Guides that are relevant to parents and carers of children with disability.

Key
Deliverables
and
Milestones

• Face-to-face workshops are piloted for parents/carers with disability.
• Following the evaluation of the pilot workshop/s, if identified as successful, a workshop implementation plan is developed and approved.

Lead
Directorate

• Safer Family Services.

Strategic
Alignment

• Disability Access and Inclusion Plan 2020 to 2024  |  Action 8.14

6

Promote the Parenting and Family Support teams workshops and webinars that empower parents/ caregivers to understand child development and recognise developmental delay.

Key
Deliverables
and
Milestones

• Number of promotions.

Lead
Directorate

• Safer Family Services.

Strategic
Alignment

• TAP  |  Action 2.7

7

Progress the development of a workshop specifically for parents/ caregivers living with a child with a disability – ‘Developing Differently’.

• Pilot with parents/caregivers with lived experience.

Key
Deliverables
and
Milestones

• Workshop completed and approved.
• Pilot completed and report submitted.

Lead
Directorate

• Safer Family Services.

Strategic
Alignment

• TAP  |  Action 2.8

8

Include the voice of parents and caregivers living with a child with a disability in the development of the Parenting and Family Support program’s workshop - ‘Developing Differently’.

Key
Deliverables
and
Milestones

• Lived experience input included in final workshop.

Lead
Directorate

• Safer Family Services.

Strategic
Alignment

• TAP  |  Action 2.9

9

Undertake analysis of the prevalence of young children with a disability in the Child and Family Support System (CFSS) population.

Key
Deliverables
and
Milestones

• Data can be provided from September 2021 onwards.

Outcome
Measures

• Percentage of children who present to the CFSS system through the Pathways referral service who had an identified disability is determined.

Lead
Directorate

• Safer Family Services.
• Early Intervention Research Directorate.

Strategic
Alignment

• TAP  |  Action 1.6

10

>  Increase Adults Supporting Kids (ASK) website resources for disability and early childhood services and   resources.
> Include disability resources for professionals as part of the expansion of the ASK website content

Key
Deliverables
and
Milestones

• Dedicated disability resources and service providers are easily accessible through the adultssupportingkids.com.au website.

Lead
Directorate

• Early Intervention of Research Directorate.

Strategic
Alignment

• TAP  |  Action 1.4 + 1.5.

11

Increase access to assistance technology, including the implementation of the State Government Online Accessibility Policy and related guidelines, to address support.

Lead
Directorate

• Communications and Engagement.

Strategic
Alignment

• TAP  |  Action 2.9
• Inclusive SA  |  Action 20.

12

Support the delivery of Outcome 1 in the Closing the Gap implementation plan next steps to remove barriers to access including for Aboriginal and Torres Strait Islander people with a disability.

Key
Deliverables
and
Milestones

• Continue to progress work to improve services for NDIS participants in regional and remote areas through the Executive Steering Committee, including issues relating to assessments, planning and service provision.
• Participate in national work to develop/implement a Disability Sector Strengthening Plan (DSSP) to strengthen the disability community controlled sector to enhance inclusivity and accessibility for First Nations people with a disability.

Outcome
Measures

• Delivery of the DSSP actions that South Australia contributes to.

Lead
Directorate

• Social Inclusion.
• Aboriginal Practice and Partnerships.

Strategic
Alignment

• Closing the Gap  |  Outcome 1

13

Continue to meet regularly with our colleagues across public sector agencies that provide services or have an interface with people with disability to progress collaborative initiatives and address mainstream interface issues.

Key
Deliverables
and
Milestones

• DHS will continue to lead the South Australian Disability Reform Interdepartmental Committee (SADRIC) and meet regularly with agencies where there is an interface with mainstream services (e.g. education, housing and health) and progress work with national colleagues where required.
• Participate in the interim governance arrangements of the enduring National Disability Data Asset.

Outcome
Measures

• SADRIC meetings will take place on a 6-weekly basis or as required.

Lead
Directorate

• Social Inclusion.