Actions
1 | We will lead 'action 20 in Inclusive SA' by creating the Inclusive SA website (and consider other communication methods) to provide key resources for people living with disability and the community to raise awareness about disability. |
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Target Website is created. | |
Target Other communication methods are identified, with consideration for effective implementation. Directorate Responsible | Disability Access and Inclusion | |
2 | We will lead 'action 21 in Inclusive SA' to develop a toolkit to support State authorities to ensure communication about their services is available in a range of accessible formats. These may include easy read, Auslan, pictorial forms, large font, audible options, braille, closed captions and voice over. |
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Target Draft toolkits are delivered in phase 1. Directorate Responsible | Disability Access and Inclusion | |
Target Toolkits are further refined in consultation with stakeholders, published and available in accessible formats in phase 2. Directorate Responsible | Disability Access and Inclusion | |
3 | We will develop easy read fact sheets for Accommodation Services clients living with disability about the work of the Internal Audit division to ensure services are safe and of high quality. |
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Target Fact sheets completed and implemented during audits. Easy read Customer Charter developed. Directorate Responsible | Internal Audit | |
4 | We will audit the accessibility of the Office for Women website and ensure new content meets online accessibility standards. |
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Target New web content meets online accessibility standards Directorate Responsible | Office for Women | |
Target Existing content is systematically reviewed to ensure it meets accessibility standards. Directorate Responsible | Office for Women | |
5 | We will develop an accessible (easy read) Women’s Information Service brochure. |
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Target Easy read brochure developed and promoted.. Directorate Responsible | Office for Women Time Frame | July 2021 | |
6 | We will ensure our web and intranet editors are aware of, and practice, online accessibility principles. |
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Target New materials and 'quick reference guides' are also being worked on to ensure accessibility is at the top-of-mind for anyone looking at web and intranet content. | |
Target 100% of DHS online editors receive accessibility training and it is recorded. All web editors have completed this training; we are actioning a plan to train all intranet editors as well. Directorate Responsible | Communications and Engagement | |
7 | We will support the implementation of 'action 22 in Inclusive SA' by improving online accessibility of its websites using the Online Accessibility Policy and related guidelines. |
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Target 90% or greater accessibility rating for DHS websites, as measured by auditing software. Directorate Responsible | Communications and Engagement | |
Target We are implementing quarterly reporting to demonstrate our web accessibility. The first report will be available in October. Directorate Responsible | Communications and Engagement | |
Target Our intranet is being redesigned so it can be easily navigated. As part of this redesign, all intranet content will also be reviewed to ensure it meets accessibility guidelines. This project has commenced and is being rolled out incrementally. Directorate Responsible | Communications and Engagement | |
8 | We will ensure our web content is on responsive websites that automatically respond to different devices and the user’s preference. |
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Target DHS web content is responsive as defined by Web Content Accessibility Guidelines (WCAG) 2.1 AA. We are looking to leverage DPC's web templates, which have passed thorough accessibility testing and have been specifically designed to be fully responsive. Directorate Responsible | Communications and Engagement | |
9 | We will ensure that our online non-text content will have alternative methods of access available. |
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Target 80 percent of video and audio content on DHS websites and intranets are captioned or supplied with a transcript. | |
Target Transcripts must be provided with any multimedia content to be posted online; reporting on this will be included in our accessibility audits that will be produced quarterly. Directorate Responsible | Business Improvement and Technology | |
10 | We will ensure our publications will display inclusive imagery and be available in accessible formats.
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Target DHS main branding elements, templates, paragraph styles, colours, fonts and paper stock are selected in consideration of accessibility guidelines. DHS corporate publications are designed by staff who have knowledge of accessible and inclusive formats (including colour, text and imagery) and liaise with subject experts as necessary. Directorate Responsible | Communications and Engagement | |
Target To increase the use of inclusive imagery (photography in particular), we will complete a photoshoot. This will provide a large library of images that represent a diverse range of people for use across all DHS materials. Accommodation Customer Charter developed in an accessible format. Directorate Responsible | Accommodation Services | |