Higher than usual call volumes
We are experiencing higher than usual call volumes, which may result in longer wait times. Our team is responding to enquiries as quickly as possible. Please avoid making repeated calls or submitting duplicate enquiries; this may contribute to further delays.
Some actions you can take:
- Check the status of your application in the portal.
- Check the status of an application on the organisation portal if you are acting for an employee/volunteer
- Find out if you need a check at SA.GOV.AU.
If your enquiry cannot be resolved online, you can contact the Screening Unit directly:
- Phone 1300 321 592 (Note that you could experience a longer than usual wait time)
- Email enquiries@workerscreening.sa.gov.au.
Thank you for your understanding.
Screening checks are used to assess the risk of a person working with vulnerable people. By law, you must have a screening check to work in certain jobs or industries.
The Screening Unit manages:
- Working with Children checks
- NDIS Worker checks
- Aged Care Sector Employment checks
on behalf of the South Australian Government.
Screening checks at SA.GOV.AU
Learn more and apply for screening checks through the Government of South Australia website.
Visit Screening Checks at SA.GOV.AU