How to start

Before you begin

Attend an information session and/or a Community of Practice Workshop. These valuable sessions help organisations to understand the program and the processes required for ASES accreditation.

Information sessions

The ASES team provides information sessions for South Australian organisations.

ASES Information Sessions are open to all organisations and are free to Department of Human Services funded agencies. Sessions present an overview of the program including a summary of quality and continuous improvement, practical exercises and the opportunity to meet an external assessor. All participants receive a certificate of attendance.

These Information Sessions are held 4 times a year. All sessions are held via MS Teams.

Next information session

All information sessions to be held on Thursday, 10.00 am  to 12 noon via MS Teams

  • 10 May 2024
  • 8 August 2024
  • 7 November 2024

Register to attend


Community of Practice Workshops

The ASES team conducts Community of Practice workshops to discuss topics of interest, struggle areas such as issues relating to maintaining quality community services. These workshops provide advice and networking opportunities for agencies. For example, workshops on topics such as strategic planning and risk management.

To nominate a topic, email serviceexcellence@sa.gov.au


The Accreditation process

Register with us

Organisations formally register their intent to undertake ASES. This triggers access to the tools, resources and workbooks.

Register with us by completing the online form

Self-Assessment

Engaged organisations undertake a self-assessment process by completing workbooks. This can be done online through either:

External Assessment

An experienced and approved assessor will assess your organisation. If you want to book an external assessor, there are two steps:

There is a cost to have your organisation assessed.

Eligible organisations may receive financial assistance to help pay for their assessments. For more information on this:

Quality Action Plan developed

The recommendations in the report are transferred to the Quality Action Plan. A draft Quality Action Plan is sent to ASES team within six weeks of the assessment. Organisations have six months to complete actions in quality action plan.

Accreditation achieved

Outcome of assessment is communicated to you and ASES resources are sent out.

Maintaining accreditation

Maintaining continuous accreditation is the aim. This is also a requirement in service agreements.

Tips to maintain accreditation


Testimonials

Hear what others have said about the program

Costs of assessments

Costs of assessments

Choice of assessor

Choice of assessor

Page last updated 19 March 2024