- Addressing the cost of living
- Quality Improvement Program
- Australian Service Excellence Standards (ASES)
- Concessions and Support Services
- Exceptional Needs Unit
- Grants for organisations
- Interpreting and Translating Centre
- Local Partnerships
- Metropolitan Aboriginal Youth and Family Services
- Results-Based Accountability
- STARservice Development Program
- Community Connections
Australian Service Excellence Standards (ASES)
The Australian Service Excellence Standards (ASES) aims to help organisations improve business practices and client services. It does this through:
- a set of community service standards, and
- a program of support.
ASES helps organisations identify a pathway to accreditation and the building blocks they need on specific topics.
- greater public confidence:
- improved efficiencies and work processes
- access to more funding opportunities and
- a more stimulating workplace culture for staff who feel more empowered, involved and satisfied.
Accreditation benefits consumers, staff, board members, managers and funding bodies.
We pride ourselves on providing affordable internationally accredited quality improvement program options for you.
For non-government organisations seeking one-off grants or entering into multi-year funded service agreements, both the STARservice recognition and the Australian Service Excellence Standards (ASES) accreditation program are suitable.
For small or volunteer groups, STARService can help you conduct a health check. Answer 18 questions to achieve recognition.
The ASES certificate level is meeting fundamental business practice and client services where 18 standards are assessed.
New South Wales specialist homelessness services
If your organisation is a New South Wales specialist homelessness service, please consult your industry partner for additional ASES resources. See Homelessness NSW - ASES