- Australian Service Excellence Standards (ASES)
- Community Connections
- Cost of Living and Concessions
- Exceptional Needs Unit
- Grants for organisations
- Local Partnerships
- Quality Improvement Program
- Results-Based Accountability
- Social Impact Framework
- STARservice Development Program
This information is for energy retailers who hold an energy retail licence pursuant to the Electricity Act 1996 (SA).
The Minister for Human Services funds, operates and administers the energy concession on behalf of the Minister for Energy and Mining.
To provide concessions, an energy retailer must enter into a Concession Scheme Administrative Arrangements Deed with the Minister for Human Services.
The energy concession helps eligible South Australians on low or fixed incomes with the cost of electricity bills for their principal place of residence. The concession is calculated as a flat rate per day and is indexed each financial year.
For approved customers who receive an electricity bill in their name, the concession appears as a credit on each bill. People who pay for energy another way may receive concession payments directly into their bank account.
Eligibility criteria, concession rates and applications
Other energy-related concessions and discounts
Medical Heating and Cooling Concession
Emergency Electricity Payment Scheme (EEPS)
For information about financial counsellors or EEPS, phone the National Debt Helpline on 1800 007 007